Southeast Alabama Medical Center
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feedback about Southeast Alabama Medical Center
Really great staff. Very polite and helpful. I was on the 2nd floor and my nurse Jackson was absolutely wonderful! He seemed to be genuinely concerned about my care and didn't come off as if he was just "playing a role". He was attentive, kind and knowledgeable. He worked hard to keep me consistently informed about my condition! One of the best staff members at Southeast and certainly one of the best nurses I've ever had period! And if anyone on the board of directors is reading this, Give that young man a raise and a paid vacation! He deserves to be recognized for being an outstanding nurse and employee!
Went here for an emergency visit, pain in the abdomen, and was seen promptly. Dr was kind and all, but whoever is in charge of billing needs to get their act together!! I was sent three separate bills (after I was only told there would be two). Of course I paid all three because I didn't want the hospital to threaten my credit, but this last bill didn't even bother to tell me what it was for. Am I gonna get another bill two weeks from now with a bill from the janitor. I went to the hospital over two months ago. If tour gonna charge someone for a bill, at least explain what the charges are. Most people can't afford random unexplained bills from the hospital. Myself included!! Very dissatisfied with this medical center. I will not be back.
I wouldn't recommend this hospital to my dog ... My sister came in for a very simple out patient surgery ( they said it was simple) at 9:00am and we are still here waiting at 5:30pm. Everytime we come here it's never a good experience ... NEVER !!! If I could give a negative rating I would!!
This experience seems to be mostly blamed at inexperienced staff and bad attitudes from staff. Instead of taking the time to listen to someone it is always an attitude from a few staff members. Also, the lack of timely response from staff baffles me. I understand being short staffed and I understand sometimes you have a bad day but openingly speaking badly about other patients in front of the people you are serving is wrong. I know more about which patient in what room needed a change because they peed themselves due to hearing staff speaking in the room. Come on. Such a disgrace. Be professional.
I came here because I broke my leg in California October of last year and the last time I visited this hospital a nurse told me pretty much I'm a liability because it was worked on out of state and I've been waiting for blood culture results for 8 days even though they said it would only take five days. My leg is still broke and they won't release my results