Southern California Hospital at Hollywood

My mom stayed in Southern California hospital in Hollywood for few days to have some tests. The Doctors and the staffs are so wonderful, caring, and trying their best to make my mom feel comfortable as much as she can. The communication between the hospital and family members is the best. I totally had positive experiences at the hospital. Thank you all for the great services.

Really dirty hospital with doctors and nurses who are not very smart. The woman that checks you in seems more focused on her phone. Also, not very pleasant or helpful. And the wait time is long despite nobody being there. This is the kinda hospital where you could have a bone sticking out of your leg, and they’d tell you to put ice on it.

Terrible hospital! My husband was here for 4 days. It was the worst experience we ever had with the hospital. The restrooms where he had to take a shower were mildewed and rundown with clothes all over the floor. It was an elderly mental health patient admitted for having a seizure that was next to my husband. They never came to watch him up or to offer him anything or to check on him often. At 3 in the morning I was coming from the restroom on my way to my husband's bed and witness this man having a seizure and he also fell out the bed. These people act as if it was his fault. The whole time he was in the hospital he was covered in blood dirty the hospital was dirty it was a physician assistant who was very rude the doctor did not show up and they did not know where he was at for 3 days so they were calling going through different channels to get anything done with left my husband in pain for hours at a time. I seen elderly people and homeless people throughout this hospital as I walked each floor. In my opinion this hospital is just accepting people to use up their medical. I had never knew that things like this exist, hospitals like this exist in the Healthcare System. It was a horrible experience and they released my husband with a blood pressure of 190 / 85 as soon as we left there he had to go right back to a different hospital I refuse to let him be sent back there

Wonderful experience. Staff was very compassionate, students working on floors are helpful to keep up with the of patients and security made everything feel comfortable. The hospital is older and more basic, but staff took care of my mom and helped us out with care and concern.

I am lucky to find this hospital only because my Dad's assisted living facility decided to send him there because he was "problematic": "complained back pain" (said nurse), "almost fell, therefore requires 24/7 monitoring, unfit to be a resident at a assisted living" (according to the staff doctor). First time I called to find out why he was checked in at a hospital, because I was puzzled by the voice mail from his residential care nurse, his tending nurse that night Mia was available right away, stating that he never complained back pain, but after using interpreter, they still couldn't find out what bothered him exactly. What surprised me was that she carefully looked up the records, shared it candidly, and didn't' sound defensive at all. After MRI, nothing abnormal, I decided to take him home, instead of following the doctor's recommendation sending him to nursing home. This wouldn't have been possible without Manny bed (case) manager, who supported and understood me, who wants to find a solution for Dad who fell through the crack between 24-hr nursing and residential care. She showed me the third, possibly the fourth option combining palliative care and in home care. She was a sheer miracle for me with horrible hospice experience with my mom who passed away with final stage pancreatic cancer in 2017, which precipitated this ongoing challenge with Dad who continues to spiral downward without any acute illness. Physical therapist and neurologist on duty I met were very positive and helpful. Three other staff I was helped on the phone, Gerardo, Donna, and Cher were also patient and genuinely helpful. I spent almost 8 hours today in Dad's room, Mia and Benny are situated outside in the hallway, not at a separate station, always meeting patient's need above and beyond. Their level of care and dedication was unbelievable. The location and parking were easily accessible. This is one of the best hospital I've been to in California as a family member and also as an interpreter, compared to other upscale modernized hospitals in Ohio I used work on site.