Southwest Healthcare System

Just had my newborn girl here and the experience is amazing. Nurses go above and beyond. NICU nurses were very informative and helpful. All in all a pleasant experience! Keep up the great work

The nurses here are super slow. The front calls a person every 30-40 minutes. One can easily die and that still wouldn’t make them move faster. I feel one star is giving to much credit to what they truly deserve.

Get ready to be over charged if you have good insurance 2,000 for “lv 3 care” consisted of sitting in waiting room

Beware of the billing department. My sons friend whom I’d just met needed medical attention (a little too much caffeine) I called 911 and an ambulance checked him out and said he was fine but since I’m not the guardian transported him to hospital. He no longer required any medical attention. He’s 17 and here from out of country for a tournament. Hospital said, he would be released if I sign responsibility. Otherwise they held him prisoner until I signed. Young lady who collects billing info said, “explain situation when you receive a bill and they’ll remove it”. Well all departments did just that except for the hospital. I’m being forced to pay for someone I do not know. Just finished making payment arrangements before it shows up on my credit report. Worse hospital ever, unethical and money hungry. They should be ashamed of themselves. BTW all they ended up doing was ignoring him then took his BP and check his eyes.
So disappointing.

Afterhour service is ridiculously expensive and eye care was very primitive swabbing my eye with an ear-swab to remove a splinter with no microscope or magnifying system available to inspect the eye. For emergency care a charge of $1126 and $223 for 1 eye drop.
I would not recommend Southwest Healthcare to anyone.