Southwest Healthcare System

Beware of the billing department. My sons friend whom I’d just met needed medical attention (a little too much caffeine) I called 911 and an ambulance checked him out and said he was fine but since I’m not the guardian transported him to hospital. He no longer required any medical attention. He’s 17 and here from out of country for a tournament. Hospital said, he would be released if I sign responsibility. Otherwise they held him prisoner until I signed. Young lady who collects billing info said, “explain situation when you receive a bill and they’ll remove it”. Well all departments did just that except for the hospital. I’m being forced to pay for someone I do not know. Just finished making payment arrangements before it shows up on my credit report. Worse hospital ever, unethical and money hungry. They should be ashamed of themselves. BTW all they ended up doing was ignoring him then took his BP and check his eyes.
So disappointing.

Afterhour service is ridiculously expensive and eye care was very primitive swabbing my eye with an ear-swab to remove a splinter with no microscope or magnifying system available to inspect the eye. For emergency care a charge of $1126 and $223 for 1 eye drop.
I would not recommend Southwest Healthcare to anyone.

This staff was AMAZING! every Nurse that came in for my care as a inpatient was just the friendliest most attentive to my needs. I did have a small delay in getting my room after surgery but my overall Experience was the BEST!

Don’t go there if u have a lot of medical problems and ur young because they think ur just there for pain Medicine and they will kill u horrible Hospital and as a trauma Hospital they are a joke but they do have some good trauma doctors

One of the pump ass white doctors there was was rude to me and every time I go over there either the nurses MD are rude to me. They are messing with wrong person.l