Southwest Medical Center
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We found the nursing and hospital staff to be very professional and caring when my father was a patient. Thank you Southwest .
Being here for about 5 hrs and my son is crying and hurting. But all they have given him its a damn tylenol, iv fluids and zofran. Dr. Said he dont believed in narcotics or anything strong for pain I swear this is so stressing. But yet medical bill will come up like if we staid in best suite hotel.
I would like to share my experience with the nursing staff of this hospital. A CNA yelled at my Hispanic mother who doesn’t speak any English and can barely understand some of it, telling her that “she doesn’t know her and she wouldn’t like to actually know her when she’s angry.” All because my mother told one of the nurses that my grandmother had a symptom that we had already told them about and they didn’t listen. Very upset and I I have to I will write a letter.
This hospital is full of emergency "Doctors" whom don't have any idea of how to be compassionate of a patient in pain, I understand there is questions that have to be asked but when you can't answer because you can barely breath, and the lab tech it's probing you and poking you to start an IV and you are in so much pain and the "doctor" comes back at you with maybe the reason why you aren't communicating well is because English is your second language! Excuse me that I cannot speak because the pain is making it hard for me to breath. When the so called doctor told me this I obviously lost it, like i am sure lots of others in my situation would too, Because even though English is my second language, i am a fluent Bilingual person. Her comment was out of line and flat out rude. The pain i was having would come and go, so i tried to answer her questions when i could, but after she told me that there was a language barrier and her not understanding that the pain was making it hard for me to breath, i asked for a different physician, she replied to me that "she was it" and if i wanted to be seen or not, if not, to please not waste her time, this is a small town, and the ER did not have anyone there waiting when i got there. I tried to tell her i had been seen for this same issue and they had not been able to figure out what was causing the pain and of course i wanted to be seen but i would like an apology for her really unprofessional way of treating me, which to what she replied, with the most horrible tone and attitude possible "that there is no way she was going to apologize" because according to her she never said those words to me, my husband was there with me, i asked him if maybe the pain was making me hear things, he confirmed that the doctor in fact had been really unprofessional and had made this comment, she laughed and walked out. she made me even more upset to the point of me balling because of how i was being treated by this person, she made me feel so worthless, And my pain was being completely disregarded...I told her i would be leaving because she was unethical and the most inconsiderate person i had ever cross paths with. I left this place in pain, and completely humiliated. I am glad that i have not had that pain again because i would just sit at home until it goes away instead of ever stepping a foot there and being treated that way. I would not recommend this place to anyone, make the drive to Meade hospital I've heard that the doctors there are great. If i could give this place zero stars i would, but google does not allow that.
Thanks for all .very nice AND profesional staff .very clean rooms tanks