Southwest Memorial Hospital

Address

1311 N MILDRED RD, CORTEZ, CO 81321 USA

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Phone

(970) 565-6666
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1311 N MILDRED RD, CORTEZ, CO 81321 USA

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Consumer feedback about Southwest Memorial Hospital

Southwest Health System
Reviewed from Google

2.6 out of 5 stars

Lynnette Ward
Lynnette Ward

1 out of 5 stars

posted 3 weeks ago

If I could give them a negative 5 I most definitely would. On several occasions I have went in there the place is filthy. The floors look like they haven't been swept or mopped in days. There's visible dirt on the tables and counters, dry blood on the floors and the ER beds. The staircase hasn't been cleaned in over a week for positive because I have pictures of filth that was there in several visits. The nurse practitioner Melissa Churchill has tried to kill my significant other by not refilling his insulin 4 times. I have tried to address these issues with the administrator, instead I get his assistant and then the blame the pharmacy. I was at the pharmacy 2 times when they called her and asked for the prescription to be refilled. Most of the staff are rude and presume that you're just wanting drugs. They have on 2 occasions sent 2 of my loved ones home to die and stated that. If you have no insurance they charge doctors wages to see a nurse practitioner, they double bill, and do unnecessary procedures and in some cases not enough. I have not seen none of the doctors or nurses ever wash their hands, instead they just use sanitizer, please at least every other patient use soap. If you're not on deaths door, drive to Durango. If you're close to death make sure your loved ones have you flown out to a good hospital. A if you have a complaint please don't even bother the uncaring administration just go straight to DORA .

Scott Rensel
Scott Rensel

1 out of 5 stars

posted 1 week ago

Doesn't help people. As with most hospitals these days.
They're just paycheck types.

Pamela Jennings-Churchill
Pamela Jennings-Churchill

5 out of 5 stars

posted 4 months ago

ER staff were caring and friendly. I w as treated very well. Two days later i was back for ourpatient surgery that ended up requiring me to spend the night. Everyone at Southwest took excellent care of me. Thak you for your graciousness.

Doris Stafford
Doris Stafford

5 out of 5 stars

posted 1 year ago

My husband and I were on vacation when he got ill. We went to the ER and he was diagnosed and released in a little over an hour. Thanks to the doctor's diagnosis and the friendly staff, we were able to continue our vacation. Thank you, you guys were awesome!

Colby Helzer
Colby Helzer

1 out of 5 stars

posted 1 year ago

I have had this hospital tag me with the wrong name, completely butcher my information and chief complaints on paperwork, disregard appointment times, and completely forget about me in the waiting room. The few staff members you'll see are overworked, stressed and rude - those who aren't don't seem to have a clue what's going on. As I write this, I'm waiting for an appointment that was scheduled for an hour ago, and have twice had to seek out information about why I'm still waiting. Moral of the story? Even if you've amputated a limb, hop in the car and drive to Durango for decent medical care. Even with the drive, you'll likely still get better care, more quickly.