Spectrum Health Big Rapids Hospital
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feedback about Spectrum Health Big Rapids Hospital
I had a text sent to my phone stating to confirm my appointment. I went there and it turns out I didn't need to go because I already had the same procedure done in February. The office lady was real nice about it. They need to be aware of things like this.
If possible, drive to grand rapids. I've been misdiagnosed and had so many mistakes happen at this hospital that it is laughable. I had repeat ER visits that would not have been necessary at all if they had done things correctly the first time but instead they make large assumptions to come to a diagnosis. Went to grand rapids and the problem was correctly identified, solved, and mentioned that it should have been handled earlier ALL IN ONE VISIT. When charges were disputed they recognized that I wouldn't have had to come at all if they had acted correctly the first visit but ultimately said "but you still came back" so you get to pay for still coming back. Terrible medicine and terrible customer service.
Charged just under 900 bucks to tell me i need a tetanus shot. Seems like a rip off for only an hour or less being there.
There is only 2 nice doctors and 3 nice nurses, dr. Joyce is the best doctor to get along with dr beatty, the worst nurse to get is lori, she yells at you for coming in to often
No waiting when you go in for lab work or mammograms. Very nice staff, clean and nice facility.