Spencer Municipal Hospital
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feedback about Spencer Municipal Hospital
Staff is friendly and helpful. Attentive to your needs. Great with kids. Coffee, water, snacks availanble, vending machines. Looks very modern and up to date. The Dr was informative and available to answer any questions you had.
Wish I was able to give negative stars. VERY UNHELPFUL at the front desk. I didn't know where I was going and just got told a general area. I had to park far away and hobble in with a broken foot. Hopefully never have to use this hospital again. Spencer could learn a lot from the Storm Lake Hospital.
Service was good. I'm not one to complain much but, when you get you statement which claims of a discount for prompt payment just hold your phone. The only way the discount is valid is if you call them first. If you don't they just keep your money. I work hard for what little I have. Wish they would say to call them for the discount rather than if you pay the full amount there is a discount. Guess it is a wording scam. As far as it goes they took me for about $400... Doesn't sound like much but it is a lot for me. MAKE SURE YOU CALL THEM BEFORE YOU WRITE THE CHECK!!!!
Terrible hospital, staff and doctors are slow not respectful and lazy. If you have insurance they will run every test they can think of that’s unnecessary but if you don’t have insurance they pretty much push you out the door.
About a year ago, I stayed at the mental health unit at the hospital. The psychiatrist (Sherry DeKyser) did not listen to my symptoms, nor try to find how to help me. I just was trying to get some help for my depression and she gave me a diagnoses I didn't relate to. After I tried to get my medicine changed because it wasn't effective, she refused and told me it was working. During my time there she was very disrespectful, treating me as if I were trash, when I was only trying to get help. For nearly a decade I have had no problems with doctors or psychiatrist helping me manage my symptoms, but she has made me scared to even try to get help again. Once I was out of the hospital, she never called my pharmacy to send my prescriptions, nor did she return any of my 6 phone calls. During this time I went through withdraws from my medicine becoming very sick for several days.