Spencer Municipal Hospital

This was one of the top three worst behavioral health units I have EVER been to. While I do understand the importance of safety the rooms looked like an institution and the day area was very small and uninviting. The nurses and doctors were terrible. The doctor barely spent any time with you each day and thought what he had to say was far more important than what the patient had to say. Some of the nurses were rude and they all would mostly keep in their office and you had to wait until one of them noticed you looking in the glass before they would crack the window. Did NOT follow HIPPA and transferred a call to me without a signed release. DO NOT GO HERE. If you were to go anywhere in the state I would suggest you go to Mary Greely in Ames, IA.

Staff is friendly and helpful. Attentive to your needs. Great with kids. Coffee, water, snacks availanble, vending machines. Looks very modern and up to date. The Dr was informative and available to answer any questions you had.

Wish I was able to give negative stars. VERY UNHELPFUL at the front desk. I didn't know where I was going and just got told a general area. I had to park far away and hobble in with a broken foot. Hopefully never have to use this hospital again. Spencer could learn a lot from the Storm Lake Hospital.

Service was good. I'm not one to complain much but, when you get you statement which claims of a discount for prompt payment just hold your phone. The only way the discount is valid is if you call them first. If you don't they just keep your money. I work hard for what little I have. Wish they would say to call them for the discount rather than if you pay the full amount there is a discount. Guess it is a wording scam. As far as it goes they took me for about $400... Doesn't sound like much but it is a lot for me. MAKE SURE YOU CALL THEM BEFORE YOU WRITE THE CHECK!!!!

Terrible hospital, staff and doctors are slow not respectful and lazy. If you have insurance they will run every test they can think of that’s unnecessary but if you don’t have insurance they pretty much push you out the door.