To this day, I have never gotten over what one of your CNA’s did to me, or how she treated me. I have NF, which causes tumors to appear all over me, along the CNS internally and externally . I had quite a few tumors on me. She started yelling at me, asking me what I had, as she pushed and poked at me hard. She was suppose to be helping me change into a gown. It hurt, as well as emotionally hurt. When I through tears was trying to tell her what I had, she yelled at me again, stating she was sick of me, and people like me, (she used profanity) bringing things like this into the hospital. I am not contagious, it’s a genetic condition, plus 50% spontaneous mutation. It happened 10 years ago, and to this day it still hurts, her actions and behavior started me on a downward spiral of shame and depression over it. I believe she was briefly talked to, bc another patient heard her, and reported her. I will never look at you in a positive way, as I once did. You should have stood up for patients, demanding staff to be kind,giving them compassion and respect. So sad you didn’t, there are a few good doctors and staff there that are so kind, but if I had to stay overnight, I would have to ask to be transferred to Kansas City or St Joe. All because of the treatment and hurt, by one of your staff members. I schedule any surgery I need, in St Joe or Kansas City now . You know it was bad, bc 10 years later, it still hurts until this day and I tear up. I’ll never forget it, it’s made me even more self conscious. Thankfully you do have some really nice doctors and staff.