Ssm Health St Mary's Hospital -Centralia
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feedback about Ssm Health St Mary's Hospital -Centralia
Went in for a one day surgery and was put into a room. I had forgotten to take my rings off so I removed them and put them in my patient belongings bag along with my clothes. After surgery I was taken back to my room and was given my sundress, bra & flip flops to put back on. My undies & rings were still in the bag(they had given me undies after surgery). The nurse told my husband to go get the car pulled around and she took me out in a wheelchair. They failed to send my bag home with me and of course They can't find it. I have filed reports with the hospital but now they won't even return my phone calls.
I have had to go to St. Mary's Emergency Department three times in the last year, twice being admitted. The care I received in the ED was quick and thorough. The nurses were exceptional and very caring. Please remember the Emergency Department is there for emergencies, to assess the situation, and get you to the next phase. Soon the Emergency Department will have a beautiful renovation with a separate ambulance entrance, separate rooms for behavioral patients and children, separate space for non-emergency cases. Damon Harbison is the current President of St Mary's Hospital. Damon is a home town boy returning to his roots to make St Mary's better from the inside as well as the outside. We are blessed to have him!
I have used this hospital for myself as well as my family and they are always professional, friendly, and accommodating. I'm thankful l for a quality local hospital!
The nurses are great and kind and the Doctors are nice and explained everything you get treated with respect and they don't use the long complicated medical terms they explain where everyone can understand Thanks so much for helping friend
The care is mediocre, at best, and the billing department is a joke. Giving it one star is too much. Don't waste your time going here. I'll be going out-of-town for any medical needs from this point on.