Ssm Health St Mary's Hospital -Centralia

Address

400 NORTH PLEASANT AVENUE, CENTRALIA, IL 62801 USA

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Phone

(618) 436-8000
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400 NORTH PLEASANT AVENUE, CENTRALIA, IL 62801 USA

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Consumer feedback about Ssm Health St Mary's Hospital -Centralia

Kim McMillan
Kim McMillan

5 out of 5 stars

posted 1 month ago

I have had to go to St. Mary's Emergency Department three times in the last year, twice being admitted. The care I received in the ED was quick and thorough. The nurses were exceptional and very caring. Please remember the Emergency Department is there for emergencies, to assess the situation, and get you to the next phase. Soon the Emergency Department will have a beautiful renovation with a separate ambulance entrance, separate rooms for behavioral patients and children, separate space for non-emergency cases. Damon Harbison is the current President of St Mary's Hospital. Damon is a home town boy returning to his roots to make St Mary's better from the inside as well as the outside. We are blessed to have him!

Rebecka Burgos
Rebecka Burgos

1 out of 5 stars

posted 2 months ago

Do not recommend this hospital:
One of the doctors told me to dress my own wounds after being in the hospital for 4 hours. I was at the hospital because I was brutally assaulted. I saw the doctor when I came in after an hour then right before I left.

Some of the night nurses are hateful.

Penelope Charlton
Penelope Charlton

1 out of 5 stars

posted 3 months ago

Visited a physician office at the hospital today. It was the one of the worst and most degrading experiences I have ever had. The Dr was rude, spoke down to me. Ordered me to the go outside to make a phone call and get a set of vitals from the nursing staff at the home. Proceeded to order me, as a caregiver to take the vitals on the individual I brought to the office. He was using the blood pressure machine to keep the paper chart open. When I told him I wasn’t a nurse he, asked what my purpose since I wasn’t a nurse. He proceeded to inform me of how incompetent I was. People say he is a good urologist, but with the way I was treated I will defidently settle for a doctor with a little compassion and not be treated as I was today.

Zachh Whalen
Zachh Whalen

1 out of 5 stars

posted 4 months ago

Waited over 2 hours in an empty waiting room in an E.R. full of people conversing and ignoring patients. Once I finally made it back into my room, it was nearly another 2 hours before they finally discharged me after only TALKING to me.

John Mayer
John Mayer

5 out of 5 stars

posted 11 months ago

I recently had a minor procedure done. The hospital called ahead to pre-register me, quick in, everyone was very polite and on time, quick out. Could not have gone better. So convenient to have a great facility with great staff so close!

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