Ssm Health St Mary's Hospital -Centralia

Address

400 NORTH PLEASANT AVENUE, CENTRALIA, IL 62801 USA

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Phone

(618) 436-8000
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400 NORTH PLEASANT AVENUE, CENTRALIA, IL 62801 USA

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Consumer feedback about Ssm Health St Mary's Hospital -Centralia

Penelope Charlton
Penelope Charlton

1 out of 5 stars

posted 3 weeks ago

Visited a physician office at the hospital today. It was the one of the worst and most degrading experiences I have ever had. The Dr was rude, spoke down to me. Ordered me to the go outside to make a phone call and get a set of vitals from the nursing staff at the home. Proceeded to order me, as a caregiver to take the vitals on the individual I brought to the office. He was using the blood pressure machine to keep the paper chart open. When I told him I wasn’t a nurse he, asked what my purpose since I wasn’t a nurse. He proceeded to inform me of how incompetent I was. People say he is a good urologist, but with the way I was treated I will defidently settle for a doctor with a little compassion and not be treated as I was today.

Zachh Whalen
Zachh Whalen

1 out of 5 stars

posted 2 months ago

Waited over 2 hours in an empty waiting room in an E.R. full of people conversing and ignoring patients. Once I finally made it back into my room, it was nearly another 2 hours before they finally discharged me after only TALKING to me.

John Mayer
John Mayer

5 out of 5 stars

posted 9 months ago

I recently had a minor procedure done. The hospital called ahead to pre-register me, quick in, everyone was very polite and on time, quick out. Could not have gone better. So convenient to have a great facility with great staff so close!

Laura Worker
Laura Worker

5 out of 5 stars

posted 10 months ago

The ER staff have been so kind and wonderful with my elderly father. Thank you for all your patience and hard work!

Wes Monken
Wes Monken

5 out of 5 stars

posted 1 year ago

Through the years our family has had excellent care at St Mary’s. The nurses are simply incredible! We had experience with a sick family member. We had multiple visits at a top St Louis hospital and St Mary’s. It isn’t even close as to the quality of care and compassion. The nurses are what make St Mary’s special.

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