Ssm St Joseph Health Center

Address

300 1ST CAPITOL DR, SAINT CHARLES, MO 63301 USA

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Phone

(636) 947-5000
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Emergency service available

300 1ST CAPITOL DR, SAINT CHARLES, MO 63301 USA

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Consumer feedback about Ssm St Joseph Health Center

Elyse Coffey-Wick
Elyse Coffey-Wick

1 out of 5 stars

posted 1 week ago

A complete nightmare of a hospital. We had the rudest, meanest, most disrespectful nurse I have ever dealt in my life. They made our situation 1000000X worse. No compassion shown by nurse or or the doctors. They LIED a lot. THEY WOULD NOT EVEN HELP ME UNDERSTAND BILLING AND INSURANCE COVERAGE. Kept getting different answers from different people. They also went behind my back multiple times with care for my loved one. I am afraid to get the bill. I know they lied for a reason. Not the first bad experience I've had here. Once brought my pregnant sister to TO ER bc she was bleeding non stop and they accused us of wanting an abortion!!!!!! Unreal!!!! Go to a MERCY HOSPITAL if you can!!!! Just NEVER go here! Please save yourself the pain!!!

Nations Drywall
Nations Drywall

5 out of 5 stars

posted 4 weeks ago

The maternity and delivery department is the bomb. We've had 2 babies delivered there and the treatment was top notch. Everybody was very caring and informative which made the experience as smooth as possible.

Pamela Upton
Pamela Upton

2 out of 5 stars

posted 1 month ago

My doctor told me to come to emergency dept because my blood sugars were almost 400 and have been for a few weeks. Got to St. Joseph at 6:10 p.m. not had dinner or anything to eat since 11:45 a.m. I had gone to hospitals online put name on list to hold place. Was suppose to be 6:15 p.m. When arrived and triage done, blood pressure was 153/99, blood sugar at 359.

7:50 p.m., 2 people came in, signed in but triage not done. Told to sit and wait. Within 15 minutes triage done for them and sent straight back.

Yet here I still wait 8:16 and still not seen. Worst Emergency Services of any hospital I've ever been in. Only gave it 2 stars because it was clean.

Bill Dahlheimer
Bill Dahlheimer

1 out of 5 stars

posted 1 month ago

WARNING!! The ER Doctors are independent contractors. Insurance refused to pay because they were out of network. Phone number on the bill was to a collection agency. ER Doctors do not have an office to contact. SSM management refused to anything.

Brittany Ellis
Brittany Ellis

1 out of 5 stars

posted 1 month ago

Do not go their ER. The doctors are sub contractors thru a non covered company on most insurances. They do not tell you this until you receive your discharge paperwork. I seen a nurse practitioner the entire time, the doctor was in my room less than 1 minute right before I was discharged and I'm still waiting to see the bill. They should tell you they are so bad they cant get doctors to work for them so they have to subcontract when you first arrive. Also, how they tell you is a little piece of paper at the very back of your discharge paperwork that doesnt say anything about them being out of network or different than the hospital billing wise just that they are sub contractors. To make matters worse I was misdiagnosed, I went to my doctor the following Monday and everything was fine.