Ssm St Joseph Health Center

Address

300 1ST CAPITOL DR, SAINT CHARLES, MO 63301 USA

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Phone

(636) 947-5000
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Emergency service available

300 1ST CAPITOL DR, SAINT CHARLES, MO 63301 USA

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Consumer feedback about Ssm St Joseph Health Center

SSM Health St. Joseph Hospital
Reviewed from Google

2.5 out of 5 stars

Katie Ratkowski
Katie Ratkowski

2 out of 5 stars

posted 1 month ago

TLDR: Horrible wait times, communication, and ER doctors are contracted externally and out-of-network.

I only have experience with the emergency room, which was not good. I had to wait two hours in the waiting room and three more in the hospital room. The nurse was friendly but got my vitals and never returned. No one checked on us or gave us any idea of timing. The doctor spent less than five minutes with me, and they we had to wait longer. By the time it was said and done, I spent almost six hours in the ER with less than 10 minutes of communication.

After the bad experience, I received a bill, in addition to my copay, for the doctor because he was contracted by another company. I purposely chose an in-network hospital, and I have no control of the only doctor on staff. Currently fighting that with my insurance.

If at all possible, make 15 minute drive to anywhere else.

JR Carnell
JR Carnell

5 out of 5 stars

posted 1 month ago

I visited through the ER with a life threatening issue. I ended up having several procedures including a 4.5 hour surgery. I was then in recovery through Christmas up until the New Year and the health care individuals at this hospital were the best I have ever been around. I was made to feel absolutely comfortable and was well taken care of. I would recommend this hospital to everyone.

Kim Land
Kim Land

5 out of 5 stars

posted 1 month ago

My mom had an accident Monday evening causing a brain bleed that will take her life. St. Joe Hospital staff is helping her and us through this very difficult time. The staff have been ABSOLUTELY fantastic. In all my years of visiting other hospitals, I have never seen this quality of care. Thank you for valuing my mother and our family at this time!

dennis skelton
dennis skelton

2 out of 5 stars

posted 1 month ago

The beds stuck I would rather sleep on the floor.. The nurses were amazing the 2 stars is simply about the comfort. The nurses get 5 stars.

Mackenna Darnell
Mackenna Darnell

5 out of 5 stars

posted 3 months ago

It was an easy choice delivering our baby at this hospital. The staff was amazing, caring, kind, gentle with myself and the baby. The nurses took the time to take care of our family as well as us. Thank you, St. Joseph Staff!

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