Ssm St Joseph Health Center

Address

300 1ST CAPITOL DR, SAINT CHARLES, MO 63301 USA

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Phone

(636) 947-5000
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Emergency service available

300 1ST CAPITOL DR, SAINT CHARLES, MO 63301 USA

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Consumer feedback about Ssm St Joseph Health Center

Mackenna Darnell
Mackenna Darnell

5 out of 5 stars

posted 1 month ago

It was an easy choice delivering our baby at this hospital. The staff was amazing, caring, kind, gentle with myself and the baby. The nurses took the time to take care of our family as well as us. Thank you, St. Joseph Staff!

Janis Bradbury
Janis Bradbury

1 out of 5 stars

posted 1 week ago

DO NOT TAKE YOUR FAMILY MEMBER HERE! My father is hospitalized and they will not let me see him. I have given them my ID, offered my birth certificate and social security card, whatever I could to prove to them that I was his daughter. Because I wasn't with him when he was admitted and according to Nurse Ratchet who answers the phone "real family would have the secret code we issued when he came in." He could be dying! "We're just following protocol," they say. Well, I've never had to deal with this before nor at any other hospital. I'll have to wait until he's discharged or I get a call from the coroner.

Barbie Harris
Barbie Harris

1 out of 5 stars

posted 1 day ago

Thirty eight years ago almost to the day, I had my son there. I was a young mom.. with very little money, I had to go through the clinic. I never met the doctor who performed my c-section and he made my incision from my belly button down. I wasn't impressed but I figured it was whatever the dr. Was comfortable with.
Fast forward...9 months ago, my sister lost her life in this hospital. It wasn't supposed to happen. I'm angry. I'm hurt, devastated. There should have been more time. I shouldn't have lost my sister that day. All due to negligence. This hurts my heart so much. I watched her take her last breath.

K Mcguire
K Mcguire

1 out of 5 stars

posted 1 month ago

My mother was recently admitted and was in the ICU for almost a week. She was on a ventilator during that time and completely sedated. After the ventilator was removed and she woke up she was still very confused and unable to hear anything. Just after two days of the vent being removed they moved her to a medical floor, which is to be expected. But after only being on the medical floor for less than 24hrs she was discharged home, still confused and unable to hear. I had called the nurse taking care of her because the nurse and my mom had called my 12 year old daughter telling her that my mom needed to be picked up, my daughter was confused and worried so I called to verify that she was really being sent home. The nurse seemed extremely rushed and told me she was discharged and was going to walk home if no one came to get her. I live 45mins away and asked the nurse to try to tell my mom that it would be a little while before I could get there but not to walk, the nurse said “it’s pointl trying to talk to her she won’t understand, she cannot hear anything “ to which I said so why is she being discharged home, she then said “she just walked down to the lobby “ and hung up. My father left work which is closer to go get my mom and when he got there she was sitting alone in the lobby of the hospital! I worked as a tech for 7 years and we were never allowed to let a patient walk out or leave them sitting alone in the lobby, it shows no compassion. And for someone who had no hearing or who was confused to be left alone like that with no phone or anything is ridiculous. What if she would have walked away from the hospital and gotten hurt?? Or lost? I do not understand their reasoning for letting her go. Then she was sent home with no antibiotics for her pneumonia. I’m very concerned about the negligent of this hospital.

B Gama
B Gama

1 out of 5 stars

posted 1 month ago

SSM Health st. Joseph hands down has to be one of the worst hospitals I've ever been in. First of all, they have cut back critical staff so much that the patient to staff ratio is at a very dangerous level. So if you are a high Acuity patient you better find somewhere else because they won't have the resources to care for you like they should. Secondly the nurses are so ignorant with such big attitudes, they think they are God. They are worse than the doctors. I overheard one of the nurses saying to another patient that they are smarter than the doctors, that is got to be one the scariest things I've ever heard. Twice my mom had to come here from a post surgical procedure, the nurses were uncaring and rude and left wrappers and tubing on the bed and left it there. They didn't even have the decency to put it in a trash can. The general appearance of patients rooms are filthy and dirty and makes me concerned about the spread of germs to your loved ones that are in their care. I would not bring my sick dog here. Turn around and Run Anywhere But Here.

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