St Alphonsus Regional Medical Center
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feedback about St Alphonsus Regional Medical Center
You have my utmost gratitude Dr Jones, for answering the phone & accepting my case. That other doc said he thought nobody would. Told me I was stuck at that hospital. You stayed late to meet me. I had my first good meal in days & a good night's sleep. Surgery the next morning & I woke to meet the Belinda & Melinda dream team who got me back on my feet quick. And after a couple months ordeal, it took you folks less than two days. You're awesome! I only wish I could afford what you're truly worth! Many thanks
I went to this hospital instead of St. Luke's because I trusted them from other's personal experience. I was given the (I think) correct diagnosis with the wrong explanation. Was sent away with very little help and no real explanation. I am still in massive and chronic nerve pain after 4 weeks despite taking 3 different meds and following doctor orders.. They could have done more but chose not to. Probably because I don't have insurance and have to self-pay. I don't know but Primary Health was just as bad. Can't trust medical "professionals" any more. After 6 weeks of massive nerve pain my husband literally pulled my leg FOR FREE and it's finally more manageable pain.
I had surgery with St. Alphonsus. They don't tell you when your scheduled time for surgery is until the night before, and even then they forgot to call me. Communication was very poor across the board. Then, when I had my follow up appointment, they were not able to see me due to "not having a room available." Very disorganized and unprofessional. I ended up walking out after waiting a long time after my scheduled appointment time. They were not apologetic.
This place is a joke. Unprofessional, disorganized and unethical services. They seem to have a small town mentality and are unable to adequately meet the needs of their patients. Their staff lack basic communication skills and struggle to effectively schedule appointments. When going in for an appointment the waiting room had 20+ people with no where to sit. Then not enough exam rooms to see the over scheduled appointments. I would skip the medical services in Boise and go else where. Maybe Seattle.
They treated my grandma amazingly they gave her good food and they helped her with everything, they gave her encouragement to stand saying "you can do this, take it slow, you've got this" They all are do kind. and is better than any experience I've ever had at a hospital.