St Anthony Summit Medical Center

I can't say enough good about my visit to St. Anthony Summit Medical Center. The staff was communicative and exceptional. The service was efficient, fast and impeccable. These visits can be so traumatizing, and I can't thank the staff enough for making me feel calm and cared for.

I visited this hospital earlier in the year while I was hiking the Colorado Trail. I had some GI issues. I would steer away from this place unless you want to be robbed. I was also very dissatisfied with the Dr. who saw me. She immediately blamed giardia for my problems (which I told her was impossible since I had only been hiking for less than 5 days and I treat all of my water), but no she had already made up her mind. I even got a round of antibiotics that I did not take, mainly because all of the tests came out negative. The service by everyone else was great. Nurses and reception. I am mainly concerned with the care by the Dr. and the absurd price and multitude of bills.

I had my baby at St. Anthony's. My husband and son have both been admitted to the ER for illness and injury. The staff here are absolutely wonderful. I really cannot say enough nice things about them. However, today, after spending Memorial Day weekend suffering through strep throat, I called in tears and Julie, the desk attendant at the ER, went above and beyond, in my opinion. I was ready to drive over and get treated there, as my doctor wouldn't see me until after the holiday, none of the urgent care centers were anywhere nearby and couldn't give me a straight answer as to whether they took my insurance or not, which would mean an hour and half drive with the possibility of a $400 bill at the end of it. I was at the end of my rope and in so much pain I could barely talk, let alone make the long drive. Julie was so very kind to me and told me that of course they would see me, but since I had insurance, had I checked to see if my insurance company offered an online or phone physician option? She went on to explain that a lot of insurance companies now have the option to call a doctor and get a prescription for stuff exactly like this over the phone or FaceTime. No one had told me this at any point in the many phone calls I made over the weekend. It was like a miracle. If it weren't for Julie, I would have gone straight to the ER, spending at least $100 in copay, not to mention my portion of the treatment, to treat something that is so recognizable it's silly. I'm so thankful for her help.

I was brought to this hospital with a suspected blood clot in my leg. I had to wait for two hours whilst a ultra sound diagnostic specialist drove from home to the hospital, how is this acceptable in a hospital with a trauma unit? In the UK all NHS hospitals with trauma units have 24x7 coverage for all of the diagnostic suites. Once I was diagnosed and the treatment was decided I had to wait another two hours for the pharmacy to dispense the drugs in needed. All in all a pretty poor performance. The only prompt and fast part of the service was the invoicing and payment of the bill. Seems to me at this hospital profit comes above patient care.

AMAZING EXPERIENCE. From the front desk emergency room concierge, to the nurses and doctors, every single person we encountered was extremely kind. This is a beautiful hospital, with beautiful rooms. Very welcoming to guests. We stayed because my husband had to get a surgery and the entire process was as smooth as I would have ever imagined given the circumstances. Would totally recommend to family and friends.