Michelle in the ER, took the time to let me know how my mom is. She had such a pleasant personality that took all the worry right out of me. St Bernardine’s is lucky to her. She a 5 star all the way. Thank you Michelle. Your awesome !!!! Sibylle
I second Local Guide G.J. Rodriguez's review. We really can't fully imagine the stress and demand the hospital staff here goes through on a daily basis. I also don't think it is okay to mistreat patients seeking help and comfort, but I get it. It needs to stop, but I get it. Aside from that, this hospital truly does meet the needs of patients and visitors. They offer free valet parking another great services. It is also a very secure location with security throughout with local police always on scene. This really is a great place to be treated.
This is the second time i have taken my child here to the ER. The staff are very rude and disrespectful. My daughter had not been able to eat for 5 days and hold down fluids for 2 days. They were mean and hateful, almost shaming her for coming in. In the back they sat her in a cold hard chair for 3 hours and ignored her. Mind you, they were not busy and had plenty of open beds. Discharged her with steroids when she came in for persistent vomiting and dehydration. She could hear the other nurses talking negatively about other patients saying..."oh another suicidal person" laughing. Ridiculous. As a nurse i would NEVER do this to any person. They even announced all her information loud enough for other patients to hear. MAJOR HIPAA VIOLATION. I will be contacting the State.
Really hot and cold with these reviews. For me, I spent 5 hours waiting and register register register. Finally 4 hours in they did a urine analysis. For what!? Insurance charges I assume. Just to be told nothing was going to be done. Jesus Christ never again nor will I recommend St. Bernadine Medical Center, unless of course you have a day's time to kill.
I was there last year. I was brought by ambulance from Crestline. I couldn't breath. I was admitted through the ER on 3/17/17 to the Telemetry floor.
The care I received was excellent and the food was tolerable. I was bored, but, I couldn't say anything bad.