St Charles Medical Center - Bend

I understand the ER gets busy and that they aren’t designed to help with chronic illnesses but the level of respect given to a patient when they are trying to specifically ask for NON-narcotic pain relief is pathetic because they treat you as if your asking for a million dollars. They say there’s an opioid addiction problem in today’s world and the worst part is that it is caused by the drs that there are now that push narcotic medications on people. I had to raise my voice just to make it clear to them I didn’t want them to just give more meds it’s truly pathetic and gives very little hope for the medical system.

Just went to the ER this evening after debating about not going becuz of the issue I would be being seen for. I was sort of embarrassed becuz it wasn’t really a live or die cituation, pry could have waited to see a family doctor but the pain was so bad I couldn’t wait until Tuesday!
My check in was fine, triage nurse was great. All was good and then the doc came in and let’s just say her bedside manner is not the best. But after realizing the pain I was in and the cause of the pain she seemed to turn around and be a little more empathetic. Still a little rough around the edges. But she helped me and gave me some antibiotics and something for pain. Plus I was out the door in good time. The nursing staff was great, very friendly, and made me feel less embarrassed of my issue.

Took my son in with a broken arm . The staff was very nice and did a great job handing his fear. Awesome care very efficient and caring every step of the way.

Thanks for letting me NOT see my Mom cause Me and my Dad were to many people tonight! And then letting the next people take 5 kids.. is it cause I'm in a wheelchair I don't get to see her? Please explain?

Excellent!
I have had four major operations (two back, one knee and one hip replacement) and received excellent care each time. The facilities were pristine, the staff was very responsive and caring and the food was terrific (great salmon).
This was at the main facility in Bend; I have no idea about their other facilities.