St Clares Hospital of Weston
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feedback about St Clares Hospital of Weston
My brother Mark had heart cath at St Clare. Thanks to Dr Peter & most especially cardiac nurse Dawn. She was amazing & so knowledgable. You have a gem in her!!
The Birthing Center either needs more staff on the floor, or the nurses needs to pick up the pace. Please don’t operate with just two nurses, especially on 3rd shift. I came in at 3AM, and had to wait until the nurse opened the door because there was no HUC. The HUC from the ER had already registered and called ahead... I was ready to give birth at that moment. Please don’t base this upon my contractions. My husband was with me and can attest to the wait. I should not have to wait that long. After labor, I asked the day nurse how many newborns were in house and was informed 2, yet every time I pressed the call button I had to wait 10-15 minutes for the nurse to come? There’s a list I can go on about my horrible experience. Truthfully, I’ve been warned about the birthing center and how slowly they operate, but I wanted to give it a try, the benefit of doubt. Sadly, my experience wasn’t any different from friends and families who gave birth here. Even after years of having new corporations come in, there are still no change to the poor services...
Recently was admitted for a kidney infection and it was my first time ever having to stay in a hospital, not to mention that I was new to the area and had no idea what kind of reputation the hospital had. The care I recieved here was awesome! Everyone constantly had smiling faces and was so friendly. The nurses (especially Kayla, Jenna & Melissa) made me feel like I was at home and less scared. Its nice knowing you're in good hands when you're scared. Everyone here was constantly so kind and I'd recommend this hospital for anyone.
This hospital has greatly diminished since changing to Ascension. The are clearly trying to cut costs by reducing labor. My father had a 6 hour surgery a week ago. The surgery and surgeon were GREAT. Our issue is not at all with the surgeon.
The issue we noticed was with the cna staff on the 4th floor. The RN’s were better however; they need more RN’s to cover the floor. That is a med/surgery floor. They need more nurses! The CNA staff, particularly on first shift, was absolutely unacceptable. Absolutely no professionalism, appear very lazy, I saw one cna sitting at the nurse station on her cellphone smiling, and the list goes on. My fathers sheets were removed at 11:00 AM and we had to ask the cna at 2:30 if she would put them on and she said “I’ll get to it when I can”.... ummm. No. You work in the customer service field. You gave a responsibility to provide service to your patients. Every time my father pushed the call button, she walked in, shut off the alarm, and had a blank stare as if we were interrupting her social media surfing.
There was a particular male nurse that made it much better. They need more nurses like him. He should be a high five recipient.
I am sending a more detailed email to the review email address as to specifically which nurses I’m talking about. Also, which cna’s Need additional training, as they clearly don’t want to take care of patients.
My advice to anyone that is considering going to St. Claire. Stay away. Take your loved ones to Aspirus Wausau hospital, or really, anywhere but here.
My advice to Ascension. Do better than you have been. Hire more staff and stop worrying about your bottom line dollar, and start worrying about healthcare. People put their trust in you to take care of their loved ones. Act like you care. As of right now, I’m telling everyone i know to stay away from there.
My husband spent the past month in Ascension St Clares. He was in ICU for 3 weeks. The staff in ICU was good.
He then moved to the 3rd floor for 1 week. A few of the staff on the 3rd floor were helpful & caring. Since my husband had been laying in bed so much last weekend i asked the weekend nurse if she could put him in a chair. She said probably not because it was too hard to find someone to help her get my husband into the chair. She works a 12 hour shift & im sure she couldve found someone in those 12 hours to help her!!
My husband was moved to a rehab center this week. The rehab therapist said there was no excuse for not having done more with my husband.
Short staff or not im sorry but thats not my fault & im sure the charges are the same.