St Cloud Regional Medical Center
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feedback about St Cloud Regional Medical Center
Most post about ER but I went to Out Patient. Shown to business office on time and then to Out patient area. Sort wait then taken to post op. Very courteous and knowledgeable nurses and staff. Came over several times asking how I was doing, offering warm blanket. Only one nurse in the surgical room was below average. Not at all friendly , rough treatment from her . What can I say, always one bad apple, but she did not spoil the whole bunch. Very satisfied overall.
So my nephew was just there for an endoscopy, he has cirrhosis, end stage, an alcoholic. The nurses just called my sister an enabler because she called them out on for not doing their job. Nice comfort care you have there st cloud. No wonder your ratings are so low. No matter what you "think"it should not come out of your mouth especially in dire circumstances for patient and family. Rude service from people who are supposed to be a help.
I’m here right now. I came into the ER two nights ago and was treated for abdominal pains. They took me right away and took CT scan and ultrasounds. The entire staff was helpful, informative and professional. I went home but came back within hours because my pain had progressed. I ended up needing an appendectomy and were very accommodating admitting me and taking care of me. I feel that more people leave reviews when they have a bad experience and not enough good reviews gets posted. I’ve had nothing but a good experience here.
I don’t understand why the negative comments. I went to the ER and the treatment I received was excellent from the front desk to the X ray Technician, nurses Isaac and Lauren and Dr Van Dillen and Dr Madanick were very caring and kind. I would definitely go back if I need to.
If you have an emergency please don’t go there the ER it’s horrible they don’t do your checking on the right way ,I was there for 3 hours never took my temperature, nothinggg, they look at you like you supposed to know what it’s next , I came from NYC it’s was my first time , the lady was mad at me because I didn’t tell her at the first, like crazy , I’m in pain , I explained I have an alergy start on my feet now it’s all over my body I got fever , vomiting, she was like okay , i see a lady walking back me and the doctor just skip me , I told to the lady at the front , please tell me something I should be the next one , I have a son , I’m In vacation, she walk away and told to the doctor and the doctor skip me again for 4 times , I tell her couple words like it’s unfair in everything, she was like answering back to me like do whatever, I just took my paperwork, she wants my insurance, I tell her if she it’s crazy , I came to osceola Regional , they took me at the first , they see that I cannot walk because of the swallowing, and was the such a great better experience, I’m feel soo bad right know , they should go to NYC one day