The two stars are for some of the staff who were nice. I delivered my first baby here three years ago and had a good experience, but this time around it was a nightmare. I was assigned a new nurse who inserted the needle for the IV in such a way that it hurt a lot, I spite of telling her multiple times she did not try to make it better. The nurse assigned to check the baby after birth put on the security tags on the babys legs so tightly that she has deep cuts on both her legs. I'm someone who does not complain a lot but the post partum room assigned to me did not have a bed for my mother, when I asked about it all I got was sorry but that's how it is now. Three years ago I was assigned a different nurse and the baby had a different nurse, this time both were assigned the same nurse and they always seemed very busy. Three years ago you could send the baby to the nursery if you wanted to rest a little bit, I never used that service but it was something good to have for mothers with difficult childbirth and nobody to help. They don't offer that anymore. The labor and delivery department seems to be understaffed and the patient care level has gone down. I will not recommend this to anyone.