St Elizabeth Florence

Address

4900 HOUSTON ROAD, FLORENCE, KY 41042 USA

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Phone

(859) 212-5220
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4900 HOUSTON ROAD, FLORENCE, KY 41042 USA

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Consumer feedback about St Elizabeth Florence

St. Elizabeth Florence
Reviewed from Google

2.4 out of 5 stars

Lynn R.
Lynn R.

2 out of 5 stars

posted 3 weeks ago

I really don't think there is enough room for what I went through.
I will just tell you some of the things I went through.
1) I " supposedly"had a heart attack in 2014. I say that because when I called the ambulance, it was because I was having trouble breathing. I was also living with a person (room mate) that I didn't know. A so called friend of mine told me about an elderly man that needed a room mate.
I was living in one of the worst hotels because the ex got us evicted from the APT. we lived in.(He was a bi polar, alcoholic with diabetes and ex Navy).
I found out a week before we were "kicked" out that the ex did not pay the last 2 month's of rent. That is enough to make you crazy!!!
So after I moved from the hotel (it was the Super 8 one on Dream Street, home to some nasty drug addled individuals) into the now ex roommate, my stress levels were high. Severely high. No we didn't have children(the ex and I and were married on paper for 23 yrs.)
So, the breathing I was having was so severe I called 911. I could barely get a breath in!
They took a chest x Ray at Grant County St. E. And within moments the Dr. was running down the hall dreaming "admit her!! She is having a heart attack!!" They immediately rushed me to the Florence St. E. hospital. I had No One to be there with me!! I was 46 then.
My family was no help. They (all 3 of them) called me on the phone!!
Okay the treatment at that hospital was, well not telling me what was really going on. All throughout that experience all I was told is that I had a huge blood clot at the bottom of my heart and they treated that with 2 blood clot drugs.
Then sent me home. with a booklet to read about heart failure.
The cardiologist did do an angiogram.
That isn't all. Some of the nurses were awesome. The doctors did not speak English well. So I spent my time asking a ton of questions.
It was truly a mess.
Lynn

E B
E B

2 out of 5 stars

posted 6 days ago

Not a great experience with my son however they simply are just not equipped to deal with mental health issues in the ER for children. Our nurse Sandy was amazing though. There needs to be more people like her in this world. Very kind and understanding. No judgement, no rude comments or spirks. Very professional and just kind hearted. Sandy went above and beyond for us and truly cared. Thank you so much you were a Godsend.

Emily Fabian
Emily Fabian

1 out of 5 stars

posted 1 week ago

The ER is a joke. Went in with foot injury at almost 3am. The triage nurse was rude to begin with. Next the xray tech was short with me and acted like I was wasting too much of her time (it took me a minute to get from the bed to the wheelchair) then I didn't get to see a doctor but only an APRN and she had zero compassion or bed side manners telling me I only have a bruise I'll be fine and walks out. Triage nurse comes in with discharge papers and says here sign this and you're free to go. No explanation on what to do to help with pain or discomfort no post op instructions if things get worse. I felt totally disrespected as a patient.

Earl Bandy
Earl Bandy

5 out of 5 stars

posted 5 months ago

My mom (88) has been here for 5 days. I find the level of care and attention by all staff (nurse aides, nutritionists, Physical and respiratory therapists, nurses and doctors and even housekeeping) to be great. They are meeting all our needs, caring, and responsive. We are NOT experiencing the problems others seem to be having with this facility. We will not hesitate to come back if the need arises. Thanks for helping mom get well.

dave
dave

1 out of 5 stars

posted 2 months ago

Do not even waste your time going here. Do yourself a favor and go to a hospital in cincinnati as st e is going to tell you there is nothing they can do and recommend you go to another hospital anyway. Total waste of time and money.

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