St Elizabeth's Medical Center
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feedback about St Elizabeth's Medical Center
I got into ER at St. Elizabeth on Sunday evening, September 16th, 2018. The display on the corner of Washington st in Brighton showed waiting time of 8 minutes. On top of that, I called on the way there, to ensure the ER wasn't packed. I've got a sprained ligament in my knee and was in pain. The ER was practically empty when we arrived at around 7.30pm. It took about 20-25 minutes to get attention after I was registered: got temperature and blood pressure checked. After that it took over an hour for a nurse to take us from the waiting room inside for treatment. During the next 2.5 hours I got X-Ray done, got a pair of crutches, 2 ibuprofen pills and saw a doctor, who told me I didn't break anything and need MRI and see a specialist. Everybody was nice and polite. But at the same time, everything took 5 times longer than anticipated. I have a hard time understanding why I was there from 7.30 till 11.30 pm to get an X-Ray done and spend 3.5 minutes with a doctor. Very inefficient.
The billing department is absolutely mismanaged. You speak to one person, she gives you an answer. Speak to another person you get another answer. Chimpanzees are far better trained and much more intelligent than these minimum wage air heads.
And that is just the tip of the iceberg. BEWARE.
Very simple. They saved my life. Had a big heart attack was too unstable for surgery. They kept me alive in Icu for ten days till I was strong enough for bypass surgery. Was in a total of 2 weeks. But thanks to the entire staff they have I am alive today. I don't have one thing bad to say about any part of my stay.thank you all from my family and i
I am originally from Brighton. When I was young I got my first stitches there. It a was small hospital at the time. I recently was there because my husband had a cardiac procedure performed by Dr Natan. It is now a huge Medical Center. It was the cleanest and most beautiful hospital I have been in. I can’t say enough about this hospital. From the receptionists at the front desk to the valet’s, the nurses, the employees we stopped and asked directions to, and of course Dr Natan I cant say enough about how wonderful this Hospital is. My husband procedure took about 6 hours and we were informed several times how the procedure was going from Dr Natan and my husband’s nurse (who was awesome). When it was over Dr Natan came to the waiting area and told me the procedure was a success. He spent a long time explaining everything to myself and 2 of my adult children. My husband had been seeing Dr Natan in his Lawrence office for about 3 years and his condition got worse and he came to the point that he had to get it done. I can not say enough about Dr Natan. He is an awesome Doctor!!! He has such a great bed side manner and takes his time making sure the family is informed. He answered any questions myself or my kids asked. My husband has been feeling great and I can’t thank Dr Natan and all the professionals we had to deal with. We will forever be thankful.
Recently I had a hip replacement by Dr Werger at St Elizabeth’s Hospital
I felt very well cared for from the moment I was in the OR to the time I left (two days)
Dr Werger is wonderful and his staff friendly and knowledgeable
The nurses were always there before I even needed them
I am so grateful to have had a hip replacement despite the unbearable pain
It will pass
Thank you St Elizabeth’s and Dr Werger and his team