St Francis Community Hospital

Worst ER! The nurse was kind and friendly, but there was only one doctor there during the night. My dad was suffering incredible pain caused by kidney stones, worst pain in his life, but there was no bed available for him, nobody came out and check him for more than 2 hours!!! I had to put HARD chairs together to lay my dad down. Really?? Federal Way has such a huge amount of population, and you only have 1 doctor at night??? There were at least 5 patients waiting there for hours!! If you can, DO NOT go to this ER at night!!

Google should add an option for Zero or negative stars. The er is disgusting, nurse was OK but the doctor was horrible. Had an attitude like he was too good to be working in a emergency room. Was treated like all I was there for was pain meds. I didn’t even ask for them except for some nausea meds. Labs came back with elevated WBC but was discharged with a diagnosis of the flu. After 4 hours I was discharged without resolve.
Few hours later I was able to get in with a doctor at kaiser. He ran my labs again, ordered a ct . Came back into my room asking if I wanted to go over to urgent care or to a emergency department. I had diverticulitis and he said my lab work from early in the morning was much higher than the doctors notations.
Went over to kaisers urgent care , got antibiotics started through an IV, nausea and pain management. Overall was at kaiser for 5 hours but came out with resolve .

The worst hospital I've ever been too took my son in at 1 am for a foot infection. Only one person waiting before us we waited for 3 hours and in that time period there was 4 ppl that went before us and I would like to add that my son is 5 years old and has school in 3 hours and we never got seen I will never ever tell someone to go there and I will never be there my self or with a family member.. so ridiculous that we waited that long and never got seen I'm very disappointed in there staff I even asked why it is that my child was not seen and why others got to go first. They told me no one went before us when at that moment we where the only ones in the waiting room everyone who was between 20 and 50 went before my 5 year old they do not give good service at all I will drive an hour away if need be just to never take my child there again.

The emergency room was a complete disaster. Went in and got zero treatment saw the doctor for no more that 40 seconds and got a CT scan which I have received zero feedback on ant they want to charge me over $1100 for. This place is a complete joke. When filing a grievance there was no investigation other than taking the physicians word for it. No video or electronic was made available to me in the process of the investigatiin.

I was not treated for four hours. Please do not pay this facility as they do not have the means to provide the level of care needed in a critical situation. Absolute disgrace to patient care

Worst hospital ever! Don't waste your time to go in this hospital because the doctor and the nurse in ER was so rude and they are not compassionate with their patient. They don't care if the patient is dying.