St Francis Community Hospital

Absolutely terrible dont not bring your loved ones to this joke of a hospital. They made my 70 year old mother wait in waiting room in severe pain throwing up and had absolutely no empathy. Told me they were gonna get her a room but had no idea when that would be.

Worst ER! The nurse was kind and friendly, but there was only one doctor there during the night. My dad was suffering incredible pain caused by kidney stones, worst pain in his life, but there was no bed available for him, nobody came out and check him for more than 2 hours!!! I had to put HARD chairs together to lay my dad down. Really?? Federal Way has such a huge amount of population, and you only have 1 doctor at night??? There were at least 5 patients waiting there for hours!! If you can, DO NOT go to this ER at night!!

What a bad neighbor! Especially for the next-door KCLS library and elementary school. This organization is trashing the environment and harboring dangerous activity. Their back yard (that is owned by them) is completely trashed and full of hazardous materials in the woods. I posted photos but seems like this platrom had removed them.

Came here after a motor vehicle accident because of equilibrium issues. A cat scan was done and I was released without any recommendations except to reach out to my primary care provider even though I had fairly extensive muscle and joint pain from being t-boned at 30mph. The only directive given was, they would send my records to my provider. It has been 4 weeks and they never sent them. When my doctor's office called to request them, they had 3 VERY rude people NOT help them at all. The ONE thing the hospital said they would do, they didn't. They were the same unfriendly bunch when I was there and I won't be returning and I will be telling everyone I know to choose the virgina mason hospital very near by

Google should add an option for Zero or negative stars. The er is disgusting, nurse was OK but the doctor was horrible. Had an attitude like he was too good to be working in a emergency room. Was treated like all I was there for was pain meds. I didn’t even ask for them except for some nausea meds. Labs came back with elevated WBC but was discharged with a diagnosis of the flu. After 4 hours I was discharged without resolve.
Few hours later I was able to get in with a doctor at kaiser. He ran my labs again, ordered a ct . Came back into my room asking if I wanted to go over to urgent care or to a emergency department. I had diverticulitis and he said my lab work from early in the morning was much higher than the doctors notations.
Went over to kaisers urgent care , got antibiotics started through an IV, nausea and pain management. Overall was at kaiser for 5 hours but came out with resolve .