St Francis Community Hospital
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feedback about St Francis Community Hospital
Had an emergency room visit and was surprised at how quickly we were admitted. The staff was courteous and professional throughout the emergency room process, when I was later admitted for observation the care was even better. The nurses attending me were professional, considerate, efficient but by far the most important quality was their level of caring. They really exemplified the best and did a fantastic job. I hope to never repeat the experience, but if I do, I will be returning to this location.
The problem with the St. Francis ER is that they are pretty much the only game in town, and they know it... so customer service isn't a big priority. The wait times are ridiculous. The bedside manner of the nurses is more miss than hit, and the docs look for any excuse to label the patients as "drug seekers" and send them on their way (This happened most recently to a friend of mine who ended up having kidney stones). In my personal experience, the staff is at its best when your problem is among the worst. So that's to the good, right? If you are having a heart attack or a stroke or the like, you will receive fast and competent care. You would do well to have a car accident or to be assaulted near St. Francis (And the neighborhood isn't great, so many people are). But if your complaint isn't immediately and obviously life threatening, go straight to Valley Medical Center in Renton. It's a drive, but it's worth it.
Nurses are rude. They do not communicate with each other. One says one thing another says something different. They do not listen to patients or families concerns. They The food is terrible. Basiclly everyone in the building is rude. Probably the worse hospital I have seen. Most are bad but this place takes the cake.
Worst place ever! Never talked to my insurance to cover MRI for my child who has constant headaches and needs help. But, they rather go straight for my wallet and sqedual appointment and do MRI and go straight for my wallet and then tell me I'm screwed and never even try to get my insurance to cover it. Beware of this from happening to you. Glad to have doctors to help. BUT, not at the cost of a MRI STRAIGHT FROM MY WALLET WITHOUT GETTING MY INSURANCE TO COVER IT FIRST. happened to me and probably will happen to you next. From a guy who loves his daughter and works in law enforcement (not an officer, but help people get there report to help recover there stolen cars and auto wreck info.) and taking care of his sick mother in law (cancer stage 4 brain tumor) and now looking for work extra hours to pay this bill. In which there's none, so I'm going to look up help wanted ads and/or mow lawns. Because I love my family and don't expect anything free, but will work for my family. Sorry honey for not knowing the system and will get this paid for and I should of known better. But didn't think this would happen like this, just want our daughter helped and not to suffer anymore. From dad
My mother has been a patient there and the service has been terrible. They don't care of your well being. Horrible place to stay. We had just found out my mother did not have a bath for 4 days and they transferred her to another room with out telling us. When a family member went to visit my mom he walked in the room that she was staying in and wondered what happen to our mom. there was a different family in there. When he want to the nurses station they told him they moved her to another room in the corner with no shower. The previous room she was staying in had a shower and it was never used by my mom. The nurse told our family member they will just wipe her down and they had no compassion. The day before I had spoken to Jared the discharge coordinator he never informed us they were moving her to another room. He's a rude person and should not be in this field. Shame on you Jared. Please beware before going to St Francis they don't care.