St Helena Hospital-Clearlake
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feedback about St Helena Hospital-Clearlake
I only gave it one star because there was no way to do ZERO. This is the second time ( two different people) of having to go there. I won’t go into details but if anyone wants my story I’d be glad to give it. My doctor told me “they finally did something right”, I asked what ? She said “they sent you somewhere else “. Which didn’t happen to the other person.
It is a good hospital. It. Has. a lot of hard working doctors and nurses to i love that hospital thank you for doing what you
If you need emergency care/other wise/Sutter Lakeside is your best bet...our family have lived in LAKE COUNTY since 1958...I won't get into the particulars/it will be long and drawn out/and it won't be very good...changing the name didn't help the service or the reputation...anything major/go elsewhere...medical costs are astronomical/ and outrageous...do get good care for your money...
As I'm trying to call to see if a family member was admitted I have sit on the line listening to the phone being for 18 mins now and the hospital staff are not answering calls this is crazy
Horrible experience with Amanda McRae, Medical Assiatant. I was calling to request a review of my 77 year old mother's medication, and she immediately was rude and abrupt, refusing to listen. Her altitude was extremely harsh. Before the call was accelerated to a manager, she cut me off by putting me on hold mid sentence. How and why she was hired to assist people who are sick is questionable! Please provide her with Basic customer service training, or fire her ...she is not a decent representation of your organization.