St Josephs Area Health Services

Mom and two kids made to walk in the cold

I had to call an ambulance last month (February) at a Laundromat. I had my two daughters, 8 and 3, come with me. After I was treated, I asked a male nurse if there was anyway for me and my girls to get back to the Laundromat. I had no one to call who'd be able to get us. He said no at first. Than later came back into the room and said that the hospital had a non emergency service for people who needed rides but that it was too expensive. I had insurance but I was told by the hospital intake lady said that I didn't have it (but I did). So they couldn't offer me a ride. So my girls and I had to walk back to the Laundromats in 10 degree weather. Luckily, after trying to flag people down for a ride, a sweet elderly woman came and rescued us. I don't know if we would have made it if we had to walk the whole way.No one at that hospital cared or batted an eyelash, knowing that a mom and her two kids were being made to walk across town, late at night, in the freezing cold. None of them.

I brought my son with a temperature of 106, they said it was fine until 108, nope! I love these hospital drs and nurses, my son has 11 days of pain and suffering. But he sufferd for no reason. Should have been admitted and taken care of!

Been hospitalized multiple times and staff are wonderful and caring every time.

Took my seven year old here and all of the staff were so attentive and caring ! They quickly identified his issue and minimized the amount of needle sticks he received, but having the entire team in at once! I am so thankful for their care!

HATE THE ER. everytime my daughter or i go in its an hour or more for no more that 15 to 20mins of service. This last time I was in the nurse said i will be right back with your paper that was at 10pm didn't come back till 10:28pm. I like the walk-in and the docs.