St Joseph's Hospital
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feedback about St Joseph's Hospital
I was only seen in triage and all the lady asked me was how I was feeling. I don't have healthcare so I asked her how much she thought the visit would cost me. Her response made me nervous so I left. Mind you they did not treat me, did not do any tests on me. This was back in February. I never received a bill and now come June I have been sent to collections. Owing $1,140 in medical bills, for what? The nurse asking how my day was? Why wasn't I called, how can I pay a bill or question a bill if I never received it!?
I'm not sure why the negative reviews as I went in last night in some serious pain and found the staff to be AMAZING and very empathetic to my situation. I was treated with respect and kindness and they quickly resolved my issues. I had gone to an urgent care a couple days prior and they didn't quite hit the nail on the head like St. Joe's did. Was tended to by 2 angels by the names Garrett and James and they were amazing and professional. Even watching the staff in the hospital just reminded you of watching a very well oiled machine!!! The best part is I'm feeling better today than I have in a week and I'm TRULY grateful for everyone at St. Joe's that went over and above to make me better!!!! Thanks very much to all :)
So I work at a different hospital in town and I go to St. Joseph's. It is also the farthest hospital from my home, but I always go there because I know I'll receive excellent patient care.
Once when I had abdominal pain, I went to supposedly "better" hospital emergency room. There was a room full of people (they were sitting on the floor it was so crowded). The receptionist gave me a bucket and told me wait, she couldn't say how long. I immediately left and went to St. Joseph's. As soon as I got there, they took my vitals and because they were crowded too, they hooked me up to an IV to give me fluids while sitting on the bench. THAT is patient care. I've returned ever since for any issue I've ever had.
I don't care if they aren't the fanciest or don't have high profile doctors, they are fast at taking care of their patients and that's what matters when you're in pain.
The staff and the hospital itself is good. This review is specifically for the billing department and the process itself. The hospital tried to justify billing me over $3000 when I didn’t even stay the night and never saw a medical doctor. They never even disclosed how much I would owe during the visit. I attempted to ascertain how much I will be billed, the man who took my insurance card refused to give me any information. He said I did not owe anything. Boy was he wrong.
You probably also did not know that if you visit St. Joseph’s Hospital you will get two bills in the mail after your visit. One bill is from the hospital and one bill is from the doctors who saw you at the hospital. So let’s say for example you were there for only two hours you’ll get two bills. I promise you your bill will be no less than $1000. You’re better off going to the urgent care because Overthere they will quote you how much is gonna cost you upfront. St. Joseph’s is dishonest, they up charge and upcode every visit from level one so they can charge you more. If I ever get sick again I’m either going to die at home or not go to the hospital. But I’m never coming back here again.
Had awesome emergency room treatment. They were quick, caring, thorough and very attentive. As good as an E.R. experience can be.