St Joseph's Hospital

Address

350 WEST THOMAS ROAD, TUCSON, AZ 85013 USA

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Phone

(520) 873-3000
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350 WEST THOMAS ROAD, TUCSON, AZ 85013 USA

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Consumer feedback about St Joseph's Hospital

Sydney Jackson
Sydney Jackson

1 out of 5 stars

posted 2 months ago

I had a great stay in January 2016 delivering my child, however the billing department is awful and they are wrongfully sending people to collections.

Do not go to this hospital unless you potentially want to be sent to collections, three years later for money you were unaware you owed.
I had my daughter in January 2016 and in January 2019 I received a collections billing statement letting me know that I owed the hospital money for the birth of my daughter. I of course called to confirm with the hospital that this was a valid claim and that I truly did owe them money.
They confirmed and then when I told them I NEVER received a statement, they confirmed they NEVER sent one. They also did not send a claim to my insurance company until August 2018! I called and talked to another outside company (one that came up when researching St. Joseph’s Tucson billing) who is apparently ‘helping’ with their billing and she said this happened to many many people in 2016 and 2017, so I know I can’t be the only one!

They are trying to reverse the collections claim, however I am mortified that I now owe around $2,300 from 3 years ago. I am a single mother and would have budgeted this in my life if I would have known. This is wrong to do to patients. Hospitals should have a grace period, but medical bills you didn’t know about should not be able to haunt you 3 years later when they can’t properly bill you. They should be responsible and also send you your bill before they send you to collections!
Make this right St. Joseph’s, after reading through other reviews this seems like an ongoing issue!

cynthia davis
cynthia davis

1 out of 5 stars

posted 1 month ago

Worst hospital to go to for anything. They check you in you wait an hour they take your vitals then Shuffle you into a room where everybody else that is sick gets put even if you have an injury expect to round all the sick people and catch what they have. You are told to wait for a room and they will call you shortly. Be expecting to wait several hours hopefully you don't die before getting seen. When you ask them to find out where you're at they let you know you'll be seen soon. They have people in beds in the hallways being treated or waiting to be treated definitely do not go to this hospital the wait was ridiculous. I would never bring my child here again after being there 2 and half hours i left to another hospital.....

Rebecca Jimenez
Rebecca Jimenez

1 out of 5 stars

posted 2 weeks ago

I was in a coma of 2016. It was discovered I was in a place with black mold and I am susceptible to it.
Well, I try to get disabilty and come to find out st Joseph while saving my life, painted a picture about me all wrong.
They said I was a cocaine addict addicted to iv drug use. Never did cocaine in my life or am I addicted to iv drugs. My tests were negative. This was only their theories of why it happened.

Come to get disabilty and have all records in place from every other hospital. St Joseph's records were so messed up about me now everyone thinks I'm a cocaine addict, I never did cocaine in my life!!!!

Worst hospital I have ever been. And I've been to a lot. They did save my life but they also ruined it.

Elisa Monteverde
Elisa Monteverde

5 out of 5 stars

posted 1 month ago

I had my second child three weeks ago and will never deliver in another hospital. St Joes has the nicest sweetest staff. Very professional and compassionate. Very friendly and I appreciate it. Thank you St Joes.

Sean Defrates
Sean Defrates

5 out of 5 stars

posted 4 months ago

Always had great! Experiences with doctors,nurses,and techs. I always was taken care of. You just have to be patient. There are alot of other patients. They cannot be everywhere at once. Doctors and nurses are not magicians. Priority comes first. Be grateful.

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