St Joseph's Hospital
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feedback about St Joseph's Hospital
Always had great! Experiences with doctors,nurses,and techs. I always was taken care of. You just have to be patient. There are alot of other patients. They cannot be everywhere at once. Doctors and nurses are not magicians. Priority comes first. Be grateful.
THANK GOD HE IS ALIVE!
My Dad had a major surgery yesterday that could have taken his life. From the moment we got there, everything was bad.
1. 2 hour wait
2. Needles inserted wrong/took over an hour to get someone who could not tear apart his veins
3. Forgot about us in the waiting room to come see him
4. Doctor didn't meet/talk to us
5. ICU WAS TERRIBLE, no service, help or even care.
6. He couldn't stand up for 30 hours and when he was released to go, they didn't help him walk, they simply said, BYE! Didn't help him stand up or even walk.
I truly feel like the people he dealt with yesterday and last night DID NOT care about his experience. I would NEVER EVER want him here again.
Have spent well over 7 hours waiting in the emergency room for and antibiotic. What the nurse says contradicts the doctor. Very poor communication. Clearly none of the staff is doings this for the right reasons.. Everybody on staff is just here for the paycheck. Extremely poor experience. Probably get better treatment in a third world country. And not to mention the facility itself is unsanitary... Didn't even get treated instead got sent to banner medical. Should have gone there from the start
Wonderful -- the best -- hospital in Tucson. Don't let the oldness of the building fool you; They have the most up-to-date technology, their staff (cleaning to nurses to technologists to doctors) are by FAR the most responsive and kindest, and the rooms are very nice. I will never, ever go anywhere else.
On 6/12/18 at approximately 4:00am I was rushed to St. Joseph's ER for emergency level cardiac symptoms with difficulty breathing and swallowing. Instead of addressing my symptoms and getting my vitals, the triage nurse accused of me of methamphetamine drug use specifically "speed". She accused me again when I denied use of methamphetamine wasting time before hooking me up to an EKG, and obtaining my medical history. In addition to emergency level symptoms, I had symptoms of general rash, and abdominal pain. But the only thing my care team focused on was getting a toxicology screen and ignoring all other symptoms, and ignoring the fact I had an emergency appendectomy at the same hospital just 2 months prior in which I spoke about repeatedly during my visit asking if symptoms were related. Nobody on my care team referenced my emergency appendectomy, or checked my surgical site even though the doctor who diagnosed me with acute appendicitis was one of two doctors assigned as my doctor according to my discharge papers.
During my time waiting, I watched how a person cuffed in police custody brought in for an immediate drug test was treated more fairly than me -- a priest in plain clothing. It appears that this ER is a dual department for first criminal evaluation, and second to emergency services.
After waiting hours I was finally seen by a doctor who ignored my complaints and ordered her own toxicology blood work which produced no evidence of drug use. I was soon discharged after the toxicology report was reviewed by the doctor. My initial complaints were not addressed.
According to my discharge papers I have "active appendicitis" with discharge diagnosis of "drug reaction" although my toxicology screen indicated no drugs.
I later had to go to another ER for the same complaints which were all addressed as well as confirming I had appendectomy.
I called St. Joseph's Hospital to setup a meeting in person to discuss my grievances. However, I was met with resistance and told there is a "process". I expressed that I was uncomfortable with discussing multiple complaints and concerns of my experience in their ER over the phone. The reply was that the director of patient relations will call me.
I am a peaceful, respectable, and respected person of faith. The only treatment I received in this ER as unfair treatment.
The ER doctor, Laurie A. Herrera who treated me is known for costing the hospital for her negligence. It is beyond me why the hospital has failed to meet with me, or offer an apology over my grievance, and continues to employ a person with a news article that is devastating to their reputation and the reputation of doctors everywhere. Without her boasting about a medical paper she wrote, I wouldn't have found the news article. I am sorry to say but since this event, the lack of communication and delays in remedying it, caused me to lose my faith in doctors and hospitals.