This has been a particularly rough year for my parents medially. Between them they have been admitted to the hospital many times in the last 1+ years. There have been multiple medical errors made during this time that I have let go, but my mom is currently admitted to this facility and not getting the continuity of care that she deserves.
My mom is currently admitted to the hospitalist group and none of her consultants were consulted on her case. She is admitted for cellulitis and has had this multiple times in the past. She follows closely with Infectious Disease and the CHF clinic. She was seen by both this week. Her hospitalist will not speak with me despite my mother asking on multiple occasions that he speak with me. Yesterday the charge nurse was very helpful and called him 3 times to see if he would talk to me. She then called the AOD who stated that she would not get involved. Then the head physician for the hospitalist group was called, and he also said he would not get involved. I went to the AOD office and spoke with her, they then told me the NP for the hospitalist was there and she would speak with me. I spoke with her and she stated that she would try to get the hospitalist to call me. I have still not heard from him. Still no consultants added to the case.
This is poor continuity of care as he has never seen my mom before and her specialist who see her as an outpatient have not been consulted. At this point my moms legs never looks normal but he has no reference to this. There has been some egregious care at your hospital in the last several months but the blatant disrespect that this physician is showing me and my family is not going to be tolerated. This I will not let go. He can not blatantly disrespect a patients wishes for there own care. I will take this to the proper organization if it is not immediately rectified.