I like the services of St. Jude Medical Center. The doctors and nurses and the staff are nice except for that nurse in the ER Jason. I took my patient there last October 12,2017 at 8pm. After all the tests results came. Which is around 12 midnight. We were told that my patient is going to be admitted. He made us wait until 5 am to get a room. I kept on asking him about when are we going to be transferred upstairs because my patient is 91 yrs old and we had a long day. He just kept on telling me to wait. That there is a room for us. That it is just very busy that night. The thing is it really was not busy that night. He was just busy chatting with the other patient even thought he is done with them. Telling them about his girlfriend and when he visited her in San Francisco. And yet he has the nerve to be pissed with me when I ask to speak with the doctor.
Another one was that Nurse Aide Giovanni that they’ve sent to change the diaper of my patient. Yes he came and change the diaper but he never wiped her clean. And the diaper was ripped off when he was pulling it. Instead of changing it. He told me that they don’t have any big size diaper.
I am so disappointed with this two. I hope their supervisors will talk to them and remind them to do their job right. Other than that the other nurses and staff on the third floor are nice and doing an excellent job! I commend them for that.