St Lukes Hospital of Kansas City
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4401 WORNALL ROAD, KANSAS CITY, MO 64111 USA

Address

4401 WORNALL ROAD, KANSAS CITY, MO 64111 USA

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Phone

(816) 932-2000

Emergency service available

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Consumer feedback about St Lukes Hospital of Kansas City

Bryan Lawson
Bryan Lawson

5 out of 5 stars

posted 1 month ago

My wife had to make an emergency appointment in the labor and delivery department today. We were pretty nervous when we arrived, but we were so happy to be greeted by two young men at the valet stand outside the entrance. Mitchell and Evan were both polite and extremely helpful. They smiled and Mitchell was very friendly when Evan literally ran when it was time to retrieve our vehicle. We would have obviously preferred to not have had to rush to the doctor today, but I thought it worth noting that Mitchell and Evan really did a great job today.

Raegan Koepsel
Raegan Koepsel

2 out of 5 stars

posted 2 days ago

*Walk-In Clinic*
Pros:
-Check-In and Nursing staff were personable.
-They accepted my insurance.

Cons:
- I did not see a doctor for TWO HOURS. I went in at 3 pm and did not see a doctor until 5:05 pm. I waited to be called in by a nurse for 20 min, gave a urine sample and waited in another room for 40 minutes, went to the patient room and answered a few questions for the nurse (25 min) and then waited in a gown on the bed for 35 minutes to see a doctor.
-I was entered in to the system by two different nurses at two different times (one came in about 5 minutes after the first). I told both of them the same information. I also told them I wanted a flu shot, which I never received.
-The doctor was cold and made me uncomfortable while performing a very personal and slightly painful exam.
-They sent me a link where I could leave a review of my experience and in order to access it I had to enter by birthdate. I did. It responded with "The date of birth entered does not match our records."

I will be looking elsewhere for future medical needs.

Carl Conant
Carl Conant

2 out of 5 stars

posted 1 month ago

Went here for a ear appointment. Was told by office staff that I had no co pay or additional charges. I should've listened to the reviews.. 3 weeks later I received a bill for a co pay, and for the rest of "services" that my insurance wouldn't pay for. Not recommended. Staff isn't trustworthy.

Room also had cracked asbestos tiles on the ceiling, yikes!

Tang Chalfant
Tang Chalfant

1 out of 5 stars

posted 2 weeks ago

The sad truth is my mom went in the hospital ER with a broken knee yes broke knee and torn tendons and they sent her home. She cannot even bend her leg and it took like 12 firefighters and 2 paramedics to get her in her home. Why did they send my mom home and without help! No if you have an emergency run to Truman or any other hospital. I'm in another state so yes I am very upset. Common Damn Sense is not at St. Lukes.

Ruben Ernesto Noguera
Ruben Ernesto Noguera

2 out of 5 stars

posted 3 weeks ago

They saved my life. I am thankful for that. I had cancer ten years ago, and was treated kindly, then. I'm not a fan, however, of big hospitals that feel like a wal-mart. I dread even trying to make my check-up appointments and dealing with this behemoth of a healthcare system. Calling most offices at St. Luke's is a chore when it should not be.

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