St Lukes Hospital of Kansas City
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Address

4401 WORNALL ROAD, KANSAS CITY, MO 64111 USA

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Phone

(816) 932-2000

Emergency service available

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Consumer feedback about St Lukes Hospital of Kansas City

Beemerrito
Beemerrito

1 out of 5 stars

posted 1 month ago

Unbelievably inexperienced nurses and rude condescending tone to a newborn and mother. One 24 hour period when you have complete coverage paid for is some fast food style treatment. Moving bodies is something I can’t stand. Baby in NICU for day 1 of 2 breastfeeding and you have her sleeping on a cot. Shame. Swearing and condemning does nothing to solve a deep seeded issue and the treatment review is just the tip of the iceberg. Shuffling human beings around is something I will never sit around and tolerate. Enjoy the emails and phone calls from board members.

Amy Young
Amy Young

1 out of 5 stars

posted 2 weeks ago

The stuff here are just rude not professional at all . The worse nurse ( RN I believe ) ever is Kristen Henry thinks she better then everyone els talks about people with mental illness. I thought nurses were supposed to care about patients . She needs to get fired .

Leah Sigler
Leah Sigler

1 out of 5 stars

posted 1 month ago

Im now changing it to a 1 star. Turns out even though they "accept " your insurance they don't have to take any of the write offs. Insurance fraud?? I have several EOBs that say my bill should be hundreds less, but someone at St. Luke's says they are exempt of taking the discounts. Why would i go here if my insurance company wasn't going to help? Fraud, scam, dishonest place that doesn't care about the patient, only the dollar sign.

The 2 stars are for the clinical team. But then we have to talk about billing. I originally wanted to deliver my child here, but AFTER several appointments and VERY EXPENSIVE exams, I was told they didn't take my insurance and i had to leave-26 weeks pregnant. Now, my child is 4 months old, I have paid this hospital over $3000, and i just got another statement for an additional $900, AND I DIDN'T EVEN DELIVER THERE! Frustrated, disappointed, heart sick, and financially broke thanks to st. Luke's.

Peggy Cameron
Peggy Cameron

5 out of 5 stars

posted 4 months ago

I was in ICU for almost a week and the nurses were the absolute best!! Caring and compassionate and professional. I then spent another week in a regular room and again was totally blown away by all of the staff, from the aides, housekeeping, lab techs or nursing staff I felt that all were concerned about my comfort and welfare. It made the situation so much more bearable knowing they were truly dedicated to the job.

Don Harris
Don Harris

5 out of 5 stars

posted 1 month ago

I was just released from 5th Floor North, I never expected to find so many really nice people working in one Place , The Nursing Staff were absolutely Wonderful . Everyone for that matter were all really nice to me , from , housekeeping , Lab Techs . Nurses . I wish I could do more to repay all of you for your Kindness. Keep up the Good Work People !!!!