St Luke's Patients Medical Center

Address

4600 EAST SAM HOUSTON PARKWAY SOUTH, PASADENA, TX 77505 USA

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Phone

(281) 487-0700
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Emergency service available

4600 EAST SAM HOUSTON PARKWAY SOUTH, PASADENA, TX 77505 USA

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Consumer feedback about St Luke's Patients Medical Center

Tina Butler
Tina Butler

5 out of 5 stars

posted 2 months ago

I had to have emergency surgery and my pain was so intense, my nurses were actually crying cause they did all they could but it just wasn’t making it better. Their compassion and caring nature did make it better. After my surgery they were always checking on me just to make sure I was in no pain.
When I went back for a reversal surgery,
my nursing staff were the best I have ever encountered!! They took such great care of me and my needs, I didn’t have to ask for anything. Such caring hearts. Everyone from the healthcare staff to the kitchen staff were as nice as they could be.
When my father was there we knew he probably wasn’t going to come home and they did everything for him to make and keep him comfortable til he passed. I am grateful for them all for taking such care of him in his final hours.
I would recommend this facility to anyone, they are the best around !!

Chris Spencer
Chris Spencer

3 out of 5 stars

posted 1 month ago

What’s with the packaged responses from the owner? Do they not care about the patients enough to personally address their cudos and concerns? After all they took the time to rate and comment personally. I’m here in the ER right now. Let’s see how they do. I have a middle of the road rating. I’ll update when I leave.

Update: I was seen in a surprisingly timely manner, however I wasn’t seen in an examination room. The Dr sat me in a chair in the hallway. No privacy. It felt like I was being interrogated rather than examined. I didn’t feel like I could tell him all of what I needed to because there were lots of people wandering around, and what I did tell him, he proceeded to tell me why I’m wrong. The whole experience was belittling and I probably will not turn to this hospital if I have another emergency. I will leave the 3 star rating simply because there isn’t a half star. 2.5 stars would be more accurate.

Terri Adams
Terri Adams

1 out of 5 stars

posted 2 months ago

I wish I would have read the reviews and not come here. Don’t waste your time or money. The doctor was uninterested in doing anything other than running a quick EKG on an 18 yr old healthy female who presented with chest pains. No bloodwork, no chest X-rays, nothing. We were literally seen for 5 minutes. It took longer to get discharge papers than to actually see someone. I had to ask for the paperwork 3 times before I finally got anywhere.

Wayne Webb
Wayne Webb

5 out of 5 stars

posted 2 months ago

Patient’s St Luke’s hospital is an incredible hospital with outstanding staff and management. I had emergency surgery there and if it had not have been for Dr Jorge Rodriguez and the incredible staff at this facility I would not be here today. I have been a patient at Patient’s on multiple occasions and have always found the facility clean and the staff exceptional. CEO Steven Foster leads his team with professionalism and is very passionate about the care the patients receive. I would recommend this hospital to anyone.

Lan Doan
Lan Doan

5 out of 5 stars

posted 2 months ago

Excellent service and patient care. Petty Sims was our nurse and she was excellent. We appreciate all the great care.