St Luke's Patients Medical Center
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4600 EAST SAM HOUSTON PARKWAY SOUTH, PASADENA, TX 77505 USA

Address

4600 EAST SAM HOUSTON PARKWAY SOUTH, PASADENA, TX 77505 USA

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Phone

(281) 487-0700

Emergency service available

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Consumer feedback about St Luke's Patients Medical Center

Ace E.
Ace E.

1 out of 5 stars

posted 1 month ago

Came here to take care of a minor injury late at night. The staff was great, the nurses incredible and the dr took great care of me. I was told multiple times by the front desk what the payment for my visit would be. I went to pay and take care of my bill and the receptionist said something was wrong with the computer and I couldn't pay but I could come by the next day and settle my bill. I drove back the next day and a new receptionist was there and told me once I left, they no longer had access to my account and I would have to pay through a collection agency. That's fine, but why lie and say I could come back and pay. I finally received my bill and it was more than double what the front desk told me and assured multiple times that it would be. Pretty disappointed with the way that was handled. I wouldn't recommend coming here if you don't want to pay more than double what's originally told.

Beatriz Garcia
Beatriz Garcia

5 out of 5 stars

posted 2 months ago

Radiology staff at Patients Medical Center was wonderful. Very caring and took time to explain my procedure to me and my family. It was very busy yet 2 staff stopped and asked if they could get us a blanket or anything else to help us. The nurse was attentive not only to me but my family. Great customer service!

Cecilia Luna Trevino
Cecilia Luna Trevino

5 out of 5 stars

posted 1 month ago

When i was there for surgery, the nurses on the 1st floor were excellent and very caring. The Drs were also very good. They treated me like a queen. Thank you to all staff. I highly recommend this hospital.

Jose Rodriguez
Jose Rodriguez

5 out of 5 stars

posted 1 month ago

I had a great experience here with the nurses while I was there for a week. The room was clean and kept and so was the restroom. Everything I requested was provided in a timely manner. This was my second time there. I’ve also brought my elderly father here for a couple of MRI’s and he had nothing but compliments about the technician who assisted us.

Cyndi Bettinger
Cyndi Bettinger

1 out of 5 stars

posted 1 month ago

Terrible experience! Took my 18 yr old daughter recently, upon her MD warning of dehydration. Took 5 hours to get an IV. Never saw DR only nurse practitioner. Got IV awhile sitting in waiting room. They didn’t run any tests. She was diagnosed with Shigella a few days later, which means she potentially exposed many while sitting in waiting room!