St Luke's Quakertown Hospital
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feedback about St Luke's Quakertown Hospital
I have recently resigned from my volunteer position at St. Luke’s Hospital. There are a plethora of reasons that led to my decision to do so.
During my training, I spent two informative hours with Rosanne, who took the time to carefully explain procedures with me. I was later handed off to three other nurses on the floor, none of whom acknowledged me. I feel that my training was very limited, which forced me to teach myself the rest of my checklist duties. I feel as though I could have been of much better assistance if someone would have taken the time to properly train me.
Using my checklist, I would complete all of my responsibilities within the first hour of each shift. Once I finished, I would ask the staff if they needed assistance with any of their tasks and each time I was brushed off. I was always told there was nothing for me to do, even though I still had two hours remaining on my shift.
My biggest concern is not just that they were rude and insensitive towards me, but I also noted their failure to treat their patients with care. Nurses would complain about certain patients they were assigned and this led them to begin “trading” with each other. I also noticed several times that when these patients would ring their call bells, they would purposely ignore them.
Because I am pursuing a career in medicine, I had a lot of specific questions about why procedures are performed a certain way. When I presented a question to a nurse, she told me she would explain “when she had time” and then proceeded to text on her phone.
I applied for this position because of my passion to help others and to gain knowledge of the field that I am planning to enter. I am a very ambitious and hardworking individual who was very disappointed by this experience. I am hoping this is not the typical culture within a healthcare facility.
I came to this ER late last night with trouble breathing.
From the moment I walked in till the time I left I was treated professionally.
The doctor and the nurses were absolutely amazing in treating me and getting me the medication for my diagnosis, and making sure I was stable enough to go home.
They could see my daughter was scared, with everything going on, and they all made sure to make sure she was comfortable and understood everything.
And, I can’t forget, my nurse Stephanie, she definitely deserves and extra 5 stars for her bedside manor and her awesome sense of humor.
All staff were extremely helpful and attentive.
This hospital is trash do not come here doctors don’t know how to do their work do not come here you will dye if you come here nobody ever comes here only old people
Went to the ER with chest pains, which was actually pneumonia. The nurses and doctors who helped me were all very kind and respectful. They saw me immediately and made sure I was comfortable. Everyone seemed to have a good sense of humor too which made the whole experience much lighter.