I have been in practically every hospital in the area and a few outside. I can truly say I have had no better care anywhere . The only possibly negative thing I could say was the food is not always my favorite. The staff is wonderful. I do want to mention one young man that just really made an impression. He was one of the transporters that wheel you around all over the hospital. All I know is his name is Angel. As he took us from the ER to our room and dropped us off he asked if he could pray over us. I was completely blown away by his words. A very special young man that is as truly blessed as those he blesses.

I advise you not to come here if you’ve been a victim of domestic violence. I went here after being assaulted and strangled. The doctor told me that I had a concussion, but didn’t write it down in my records. Long story short, I lost my jury trial because of their failure to properly document my injuries and now my abuser gets to walk away without being held accountable for his actions. They participate in domestic violence events, yet treat their patients like they don’t matter. I will never return here ever again! I have PTSD from my incident that I must live with everyday and they need to be held accountable for their actions as well. This hospital is a joke!!! Please stay away at all costs!

I came here today because my daughter is having emergency surgery. The custodians had two entrances blocked with caution tape. They also had the elevators for the OPerating waiting room blocked. This is the only way to the OR waiting room. I went under the tape to get to the elevator and the custodian very rudely asked me if I could read English. I just ignored him and went into the elevator because I was worried about my daughter. I understand that he needs to clean the floors but it is not right to block the only entrance to the OR waiting room. Couldn’t he clean one side and then the other so that at least one elevator is accessible. I saw him be rude to other people. I would think he understands that he works in a hospital and that if people are having surgery on a holiday that it must be serious. He was out of line.

I went to the ER at St. Luke's which is an in-network provider of health services under my insurance. My insurance covered the hospital costs, but the ER doctor was out-of-network and he slammed me with a $900 bill that was only partially covered by insurance. How are you supposed to know that St. Luke's employs out-of-network services when they are in-network?? I find this appalling. St. Luke's has billed me for thousands of dollars of services in the past, all, or most of which was covered by insurance. I will be avoiding them in the future.

I have been a patient advocate for multiple trips to this hospital! A nurse actually had the nerve to tell me that ordering food was like room service! I laughed Because you could wait 30 minutes on the phone and never even talk to anyone! The staff will tell you it’s the same thing for them! Room service, HARDLY! Absolutely incredible! I had to go out into the nurses station three times during the night because no one responded to the button! The hospital doctor never does what he supposed to and the first time we left, the number on his information was not even a working number. He gave us two of the three needed prescriptions and I had to call his office for three days to get it done! I could write a book!
So very disappointing that a medical facility can do the same kind of half a$$ job as McDonald’s Only this time it’s someone’s life not their lunch!