Worst ER I've ever experienced. We took my 86 year old grandmother there after what we believed to be a stroke. Everyone from the nurses to the doctors and staff just seemed angry at everyone. At one point my grandmother needed to use the restroom. Not being able to walk by herself, a nurse came in to get her to the toilet. 3 hours latter, no one had returned. If we had not have been there to get her back to her bed, she would have been trapped in the bathroom for 3 HOURS! Not to mention that once we got her back to bed, she was left unhooked from her monitors for 3 hours until someone finally returned. Never go here if you can help it.
1 hour for a phlebotomist to remove blood from my 1 week old. Excruciating to watch, turned out she took so long that the sample was not longer good for testing. All the while telling us how good she was at her job. Went to Piedmont the following week for the same test and the lady there took less than 5 minutes. I will not be returning to this hospital. Even if on my death bed.
Best hospital ever! Delivered my twins there. Best nurses!
Had to take my oldest to the emergency room tonight. All the nurses were amazing and the physician's assistant doing his stitches was totally understanding when he freaked about the local anesthesia. She talked him thru it and answered all his questions. Thanks for taking care of my son!
Super frustrated with scheduled out patient surgery today. Told to be here well over an hour before we were even allowed to go back into a room. No receptionist was even in the outpatient center to greet us since they told us to get here so early. Just a total waste of our time! Also didn’t want to let anyone go back because there wasn’t much room even though there actually was plenty. Terrible experience, especially compared to Piedmont/ARMC. Hope to never come back here!