St Mary's Hospital

Address

1230 BAXTER STREET, ATHENS, GA 30606 USA

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Phone

(706) 389-3930
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1230 BAXTER STREET, ATHENS, GA 30606 USA

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Consumer feedback about St Mary's Hospital

Claude E. Lett IV
Claude E. Lett IV

2 out of 5 stars

posted 1 month ago

Saint Marys Estimated the procedure to cost $13700-$17,900. I was able to obtain from my insurance that Saint Marys was charging me for everything. The pillows on the bed,the scalpel, the kit used for the surgery, as if these items can’t be reused. For example the knife and camera to cut me with they were going to charge me $6000. Given that my share of the surgery is 10% they wanted $1370.

After speaking with my insurance I discovered that the hospital has a $5000 cap for the procedure. This means that St. Mary inflates the price well above the contracted rate so they can bill me my maximum out of pocket cost of $1790 but then only bill the insurance $5000. Meaning the hospital gets $6790 instead of $5500. Anesthesia would’ve been an additional bill.

A different company who competes with Saint Marys was a better deal. The Surgery Center of Athens is charging $1450 for the facilities. This means my out-of-pocket cost is $145. I also confirmed that number with my insurance.

So surgery center of Athens is $1645 cheaper for me than Saint Marys. Keep in mind: it is the same surgeon we are just talking about where the operating room is located.

This type of billing scam should be illegal.

Emily Williams
Emily Williams

3 out of 5 stars

posted 2 months ago

If you come in for complications or anything related to a chronic condition/pain they will tell you they don't deal with that, no matter how bad your pain is. They're good with acute problems, though. I've had a few ruptured ovarian cysts and each time the nurses were sweet and I was dealt with quickly. But it really depends on what doctor you get. There are some who treat anyone in pain as though they're suspicious and probably there to get high. In my opinion it's more ethical to treat everyone as though their pain is real instead of punishing the 9 people in real pain because of the 1 person who was looking for a fix. It's inhumane to give people no relief, then send them home to be in more pain. I've thought about making a report about one doctor in particular. It's awful being treated like you're mental or a junkie. I get that the doctors can become cynical, but it's better to treat everyone well. Err on the side of kindness and treatment.

Linda Wortham
Linda Wortham

2 out of 5 stars

posted 1 day ago

My sister had surgery. She was first or second in the line up. She didn’t get a bed on the floor that she was going to for
Several hours and i didn’t get any updates from the nurses who took care of her in the recovery room area. Thank goodness for the angels in short stay. From the time we checked in everyone in that unit was fabulous
Kayla and Ashley were so good to
Me and
My sister. Ashely even went out of her way to check on my sister to give me a update on her because i has not seen her in hours.
I’m very unhappy with communication here and that you have to
Wait several hours to be with your loved ones after they have surgery.
Stop booking surgery if you don’t have any hospital rooms.

Ithyn
Ithyn

5 out of 5 stars

posted 4 weeks ago

If you get sick or hurt definitely go to St. Mary’s over any hospital I promise you won’t regret it. The care here at this facility is top notch unlike any other. Also they have a charity program set up for people without health insurance. They covered all my bills for when I got sick. I cannot thank them enough it truly was a blessing. They change my life and saved my life.

Dana Savage
Dana Savage

5 out of 5 stars

posted 1 month ago

The staff was great They got to me quickly despite being busy. Sherry did an awesome job with my small "surgery" I definitely recommend St Mary's emergency department Thank y'all

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