St Mary's Medical Center
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Eric and Mary in the ER were awesome! I came in pretty scared and they were so helpful and compassionate. They were so patient too.
The nurses Dolly and Mary and Dr. Gupta were amazing as well once I got admitted to the hospital. They do everything they can to make sure you are comfortable and understand what is going on.
Thank you to everyone so much.
I should’ve done this review when my mom was here in 2016 but she passed away and that fell on the wayward. Then my brother-in-law was also in this hospital and he passed away last year too. Not that it was because of the hospital or anything like that but let me start off with...I’m very, very pleased with this hospital. I happen to be Catholic and it is a Catholic hospital, but also the fact that everybody was so kind and nice. My mom had mitral valve surgery and from the time my mom was there for 2 weeks because of symptoms to making sure she has the right surgeon, the care that was given to her before and after the surgery was superb. My sister & I took turns staying with my mom and guess what, we were even with her when she was at the ICU. I don’t think that’s allowed in other hospitals but when I asked them, they said, most of the time if patients have their family in the hospital with them, they recover quickly. My sister & I were at St Mary’s for about a month and they were very accommodating to us. We got to take care of my mom, I got to work remotely (free WiFi) and my mom eventually went home. However, she died peacefully in her sleep a month after. Fast forward to last year, my brother-in-law was in his stage 4 cancer and before he was sent home for hospice, St. Mary’s took care of him and our family as well. They moved him to a bigger beautiful room with lots of space and beautiful views. He was able to take in visitors who wanted to see him. There were no time restrictions for visitors which is another first not for me and my sister, we know the drill, but for our family and friends who’s not used to it. They provided the family with coffee, tea, donuts, pastries, protein bar, which is new to us too. That is a very sweet gesture. Last week, I was the patient, I had a total knee replacement and I was very happy to know that they haven’t changed. The nurses and the staff are all still wonderful, no visitor restrictions and I really really appreciate everybody that works in this hospital. Yes, it is old. Yes, it’s not as fancy as the newer hospitals but you get excellent care. I felt so special during the time I was here. My doctors are all affiliated with St. Mary’s and they all visited me during my stay. I’m all for comfort and care and this hospital provides it. When I go here, I get everything done faster so no long wait lines and I prefer that over a shiny, fancy hospital where your wait time is almost a day. Don’t ever ever change.
This ER is quickly becoming more and more like a dump. The doctors do not take the time to examine you and most of the nurses just don't seem to care, I saw an heard one of them mistreat an elderly woman on the bed next to me. And I even had one of their hospital doctors tell me that he does not trust any doctors in the ER. Their own hospital doctor said this. Whomever is in charge needs to, first off come down and see things for themselves, also several nurses was getting into it over some lady name Maria and how she never helps with EKG's
This place use to be good, now I am telling everyone I know to go to Kaiser.
I had an accident last week and my jaw came away. fortunately, my operation was performed by Dr. Efe Başaran. If you need a doctor who about maxillofacial surgery, you must find him. I can’t thank him and this hospital enough.
What a complete dump. The E.R. Is so Filthy I couldn’t believe my eyes when I walked in. The hospital staff are very rude and the doctor seemed rude as well. No compassion for the patients. I highly recommend Sutter Health. That’s where I go now and wow what a difference in the Quality of service and treatment you receive. This dump is like the Walmart of hospitals dirty staff rude and doctors don’t seem to care.