St Marys Medical Center
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feedback about St Marys Medical Center
Everyone is great here but it sucks being ill. I would rather be home, but since they are helping me avoid death I think I will stay. The views here are the best in the grand valley. The new private rooms are large clean and comfortable. I give being sick one star but I give St. Mary's hospital four stars easy...
In regards to the ER: every time I am here for myself or for family, the staff and doctors are unnecessarily rude. I was brought in on a stretcher, then afterwards I had to try and walk out alone, and without any help. I can’t even ask for a Kleenex without getting treated like I’M a nuisance. Since switching to Community, I am much happier and I feel safe because I’m treated like my life matters to them.
This isn’t a big city. I can guarantee that the ER staff has to deal with a small fraction of chaos/stress compared to hospitals in major cities; so what’s the problem? You don’t get paid without patients. If this many people are giving bad reviews to the ER, can you imagine how many people there are who haven’t spoken out against them? I hope they fix something before they end up with a multi-million dollar, malpractice lawsuit on their hands.
I like my doctor at St. Mary's Neurology and this is not a reflection on him or his staff. Last year I had an IV infusion and I called them SEVERAL times to find out the cost. No one could give me a definitive answer (funny because you go there and they know to the penny what you owe and want it before you even leave.the reception room). I was given a variety of anawers but none over $40 so I had the infusion. $5300 was my copay! I talked to everyone I could and no budging.....still paying on that one. So I need an IV of a new drug...every 6 months. St. Marys won't do it so I have to go to Rifle. Doesn't cost me a dime because I already met my catastrophic thanks to the $5300. Then St Marys decides they are missing out on a ton of money and they do it February. Don't get a bill until November - $4500 for the drug. I was told I had to go to Community hospital for the IV in August and received rhe bill in September. $165 for the drug. Why the difference? Well Community uses a specialty pharmacy and the pharmacy billed me directly. St.Marys billed for the drug through their pharmacy and got their cut off the top. Isn't this supposed to be a Catholic hospital? Doesn't seem very Christian to me.
I could not have asked for better care. I was brought in by ambulance in very serious condition and the ER was ready and waiting for me. They quickly determined what was wrong and immediately began taking the necessary steps to keep me alive. I spent four days in ICU and one day in a regular room. Every doctor and nurse that took care of me was wonderful.
One star for recommending adult & ped specialist. Read reviews there before letting st. Mary's reccomend them.