St Marys Regional Medical Center
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feedback about St Marys Regional Medical Center
Before I go straight to negatives I must mention that the facility is relatively clean and decently comfortable.
The people that work here, minus the front desk man of the ER are incredibly dry and verging on the sense of rude. Okay they are rude but more so in the patronizing way. Also seemingly transphobic, and I don’t dare throw that word around lightly. Also the nurses that weren’t patronizing refused to make eye contact, and the ones that did, wouldn’t let me look away and made me severely uncomfortable. They also had a tendency to make me second guess my symptoms. All in all like every other ER ever, the staff have absolutely no sympathy and are almost completely apathetic. Only will be returning when I absolutely have to.
I’m from out of town visiting family. I had a diverticulitis flare up and ended up having to go to the ER here and was seen almost immediately. The staff were extremely nice and helpful. I couldn’t have asked for a better experience.
They are awful. We took my boyfriend there and they completely missed that he had appendicitis and kept insisting that nothing was wrong and sent us on our way. It wasn't until we took him to another ER.
I personally experienced a health-related emergency and was extremely fortunate to be taken to Saint Mary’s Regional. From my admission through my discharge, I experienced nothing less than optimum and highly professional medical care! I am here today because of medical professionals from LPNs, RNs (Nicole), APRNs, (Stormy), D.O.s (Dr. Perkins), and the ER M.D. In such a traumatic event, it was such a blessing to my wife and I to have received, not only optimum medical care, but a sincere personal care as well!!!
I went in in February of last year, they did a scan and said I had a cyst on my ovary(after waiting 8 hours in extreme pain for someone to help). Then they charged me $1700 for the doctor to come in for 5 minutes to tell me they couldn't do anything(the scan was covered by my insurance.) Come to find out, I had a tumor, but they were too lazy to check it out so they wouldn't have been able to figure that out. I had the tumor removed, but ended up having to go back a few months later for the same extreme pain as last time. I told them that the last time I was there, the "cyst" They thought I had ended up being a tumor and I would like to get checked out for the same thing to make sure it wasn't happening again. They kept me there for 5 hours just to tell me they weren't going to try to do anything to figure out what the problem was, and sent me home with a bill totaling over $1000, as well as a sizable bruise on my arm where they tried and failed repeatedly to get the IV in my arm. Literally the worst hospital I have ever used. No matter what health issue I'm having in the future, I will make the drive to Conway. No telling what terrible mistakes saint murder's will make next time.