St Petersburg General Hospital
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feedback about St Petersburg General Hospital
Our experience during our recent stay in St Petersburg General Hospital was A+ Excellent. The excellent care and professionalism started with the phone calls prior to our scheduled surgery date for my friend. Registration and preop was easy. Notes had been made during those prior calls concerning my friends disability and I was impressed that I would not have to keep explaining as paper work was processed. He was treated with special attention and respect and extra time where needed. In the waiting room my concerns were at ease as I followed the monitor. He woke up confused and panicked from his first surgery . Nurse Connie from Recovery invited me to come sit with him. She was awesome and understanding.
I also want to say that this hospital is very clean and quiet. The nursing stations were not loud like I have seen at other hospitals.
When we left yesterday , Michael was pain free and full of energy. And his story of his experience has been shared by him with everyone he speaks with. And yes while I have not written every staff name in this post he remembers every name and the care that you gave him.. A Big Thank You to each of you .
This is a lengthy review but the Excellent Professional Care deserves it.
Also a big Thank You to Dr Couch . Michael is doing great !
I myself have never been a patient at this hospital; but my younger sister was admitted Tuesday and had not one not two; but four different doctors come in to examine her with different diagnosis. The staff is wonderful. The nurses are friendly and you can tell they are all passionate about their work; but the doctors kept giving my sister the run around on her diagnosis and kept on insisting she had a certain kind of disease which she clearly does not. I understand how most hospitals are understaffed and crowded but I've seen better organized hospitals than this particular one. My suggestion is go somewhere else. You'll get the correct diagnosis the first time and it won't take 4-5 different physicians to tell you or give you different diagnoses each time they come to check up on you.
Staff was great and courteous but apparently they have really really awesome doctors because my ER visit the doctor's time was worth over a $1000 an hour according to the bill I received. That was just the doctor's bill. Out of the 90 minutes I was in the ER, I saw him for about 10-15 minutes. Give some time to write order and notes, I'll give him credit for 45 minutes which resulted in a total bill of nearly $2000. Glad I could pay his golf membership fee. Next time I'll just hack my leg off with a rusty blade.
Took my daughter here for a play ground accident, just because it is literally right around the corner from my house. Hospital staff was great. I spoke to someone on site about being self pay, and was told they would give me a discount if I paid that day. Upon leaving, I asked about billing, since I was told I could pay it to get my discount...was told the billing wasn't in the system yet, to wait and call in. I call in today, and was told I have an extremely large bill, and nobody put in the system that I was self pay, so I don't get a discount, I should have paid that day! Are you freaking kidding me!!!!
Treated with respect. Knowledgeable staff. I have never been to a hospital and the staff helped me feel comfortable with the visit. But my second visit was complete opposite sad that this place is in charge of saving your life.