We are new to town and had to bring my 9 year old in last night for passing out. Place was pretty packed w sick people. The staff was very courteous of my baby and got him back within 20 min. They took great care of him and the nurses and other staff members were super nice and caring. We loved the DR. He was very patient and thorough and we left w my son feeling like his normal self. Def recommend this ER.
The room was very nice, some of the Doctors were not very friendly, but some of them were very good. From our experience, the best of the best was a nurse, her name is Ellie. She is amazing.
Awesome staff. Had to go the day before the hurricane and was seen promptly and they saved my life from my anaphylactic reaction. I called every 30 days to find out if I had a balance, they never sent a statement though insurance had paid them. I call today and I had been transferred to a billing agency (whom also had never sent a bill). I paid the bill immediately. Haven't received a statement yet, though they've had my correct address and phone.
Dark and dingy entrance way but I get that they are remodeling. Staff was very nice, knowledgeable and most importantly helpful. A few recommendations would be to have someone greet people as they come in the door instead of a kiosk and the emergency rooms were insanely small. But overall a good experience.
DiAnn De Wijk
I have been to their er twice now... once for my husband and once for me. They were wonderful and caring people every time and would look to them for our needs always.