St Rose Dominican Hospitals - San Martin Campus
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8280 W WARM SPRINGS ROAD, LAS VEGAS, NV 89113 USA

Address

8280 W WARM SPRINGS ROAD, LAS VEGAS, NV 89113 USA

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Phone

(702) 492-8509

Emergency service available

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Consumer feedback about St Rose Dominican Hospitals - San Martin Campus

James Scores
James Scores

5 out of 5 stars

posted 1 week ago

We had the pleasure of delivering our 3rd child here, and everything went perfectly! The hospital's staff and cleanliness were unparalleled, and the food was remarkable. I would recommend this hospital, ten times over!

Carol Kittenheart
Carol Kittenheart

3 out of 5 stars

posted 6 days ago

So far, so good. Personal care, assistance to out of town family, concern for elderly spouse. Medical personnel have incredible pressure and responsibilities, I appreciate their efforts.

Biljana B.
Biljana B.

1 out of 5 stars

posted 2 months ago

I brought my daughter in for treatment to the emergency room for severe abdominal pain. She was never taken to a room in emergency. She was taken back and forth for testing from the waiting area. I was never given a diagnosis for her ailment, just introduced to bring her back if pain worsened, along with a prescription for pain. When i approached the information desk, with questions concerning insurance coverage, the nurse was very rude and did not provide me with assistance. They have billed my insurance $7,500 , all they did for my daughter was a lower abdomen ultrasound and blood work. I was quite confused by theirs request, since we sat just the waiting area. This whole emergency experience made my daughter very anxious and upset.

Pauline Hoffman
Pauline Hoffman

1 out of 5 stars

posted 2 months ago

My Life was literally in Jeopardy the entire time with Dignity Health. Before you think this review is too negative you should know that I’m a Registered Nurse for over fifty years. My treatment at San Martin hospital campus for three days was both horrible and traumatic. In a hospital setting, the response to the call bell for a nurse is critically important. When a request is made a nurse should prioritize and check on the patient immediately. Your IV could have stopped, you might have fallen, must have help to go to the bathroom, etc. In this hospital no one would respond unless you rang the bell in the bathroom, which made them fear that you have fallen. I had to unplug my IV myself to go to the bathroom to ring the bell to get any assistance. I was left with an IV unhooked for thirty minutes which could have caused a life-threatening blood clot. I had a Nasal Gastric tube inserted incorrectly that caused pain and no one would respond to my complaints about the pain I continued to suffer from. Finally, I had to just remove it myself after two days. A nurse also did not set the IV drip rate correctly on a potassium IV, so it burned horribly, I would ring the bell, no response, family member tells the staff, still nothing. After twenty minutes she reduced it to 50% from 100% which demonstrates her incompetence. To top it off when I was discharged the discharge instructions were for another patient. It listed her vital information, all medications, diagnosis, etc. That is a serious violation of a federal regulation (HIPPA). So, to sum it up the entire time from admission to discharge: the level of incompetence, neglect, and indifference from the nurses, techs and doctors was staggering. In fact, the only thing they were good at was listening to request, smiling and reassuring you it would be taken care of and then just forgetting about it.

Eric Gonzales
Eric Gonzales

2 out of 5 stars

posted 3 weeks ago

The ER staff was great! The bill was insane, though, and I haven’t even gotten the doctor or radiology bill yet... So far it’s $2,300 for 3 hours there, for just the hospital fee, I wonder how much it’ll all end up costing total...