St Rose Dominican Hospitals - San Martin Campus
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Address

8280 W WARM SPRINGS ROAD, LAS VEGAS, NV 89113 USA

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Phone

(702) 492-8509

Emergency service available

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Consumer feedback about St Rose Dominican Hospitals - San Martin Campus

Biljana B.
Biljana B.

1 out of 5 stars

posted 3 weeks ago

I brought my daughter in for treatment to the emergency room for severe abdominal pain. She was never taken to a room in emergency. She was taken back and forth for testing from the waiting area. I was never given a diagnosis for her ailment, just introduced to bring her back if pain worsened, along with a prescription for pain. When i approached the information desk, with questions concerning insurance coverage, the nurse was very rude and did not provide me with assistance. They have billed my insurance $7,500 , all they did for my daughter was a lower abdomen ultrasound and blood work. I was quite confused by theirs request, since we sat just the waiting area. This whole emergency experience made my daughter very anxious and upset.

Pauline Hoffman
Pauline Hoffman

1 out of 5 stars

posted 3 weeks ago

My Life was literally in Jeopardy the entire time with Dignity Health. Before you think this review is too negative you should know that I’m a Registered Nurse for over fifty years. My treatment at San Martin hospital campus for three days was both horrible and traumatic. In a hospital setting, the response to the call bell for a nurse is critically important. When a request is made a nurse should prioritize and check on the patient immediately. Your IV could have stopped, you might have fallen, must have help to go to the bathroom, etc. In this hospital no one would respond unless you rang the bell in the bathroom, which made them fear that you have fallen. I had to unplug my IV myself to go to the bathroom to ring the bell to get any assistance. I was left with an IV unhooked for thirty minutes which could have caused a life-threatening blood clot. I had a Nasal Gastric tube inserted incorrectly that caused pain and no one would respond to my complaints about the pain I continued to suffer from. Finally, I had to just remove it myself after two days. A nurse also did not set the IV drip rate correctly on a potassium IV, so it burned horribly, I would ring the bell, no response, family member tells the staff, still nothing. After twenty minutes she reduced it to 50% from 100% which demonstrates her incompetence. To top it off when I was discharged the discharge instructions were for another patient. It listed her vital information, all medications, diagnosis, etc. That is a serious violation of a federal regulation (HIPPA). So, to sum it up the entire time from admission to discharge: the level of incompetence, neglect, and indifference from the nurses, techs and doctors was staggering. In fact, the only thing they were good at was listening to request, smiling and reassuring you it would be taken care of and then just forgetting about it.

Victoria corpuz
Victoria corpuz

5 out of 5 stars

posted 2 weeks ago

Went for an antibiotic allergy & was out within an hour. The staff here were nice and professional, did what they could to assess my situation in a timely manner. Clean facility.

Peggy Johnson
Peggy Johnson

5 out of 5 stars

posted 1 month ago

I'm sure everyone will have a different experience but I have been here on many occasions and everyone has been great I have Lupus and they even saved my life once.

makellie hanofee
makellie hanofee

1 out of 5 stars

posted 3 weeks ago

i went in the the st rose st martin campus e.r. with a prescription for an ultrasound, per my surgeons assistant asking me ; whereupon the e.r. doctor decided( without asking me )to perform a catscan without pretesting me for iodine reaction and this gave me a heart attack. the total out of pocket cost to me for this error is 38976$. i wtote the hospital director to absorb this rediculous bill and director wrote me back stating they had contaced my doctor who approved this test. My doctor never was contacted by anybody.