St Rose Dominican Hospitals - San Martin Campus
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feedback about St Rose Dominican Hospitals - San Martin Campus
I went to the ER here because I was having symptoms of something wrong with my heart. The nurse who tried to put in the IV made me pass out after the 8th attempt to get it in, i passed out from the pain. Once I woke up I had such a pain from the IV, I asked if it was okay, she told me that I was hard to get into and that it's fine and hush! Oh nice, I'm in a hospital and I'm suppose to take extra pain they dole out. Took the bruise 4 weeks to go away, it looked just awful. I did not care for one of the Dr.'s that came in, they all seemed very inconvenienced I was there. Don't worry, I'll never come here again. Side note, per the usue I got the bill, my co pay should only be $1,500 and even though this is my insurances hospital, I still ended up with a $3,200.00 bill because they make sure to add things they know the insurance will not cover to screw you! I hate this place and hope is closes down soon.
Went there 6 years ago for trouble breathing and the "doctor" read the samething I did off WebMD. It was pointless but I gave them my insurance information, left and never heard from them again. 6 years after I got a letter from a collection agency saying I owed them $4,500, I thought it was fraud as I have full coverage insurance and I was there 6 years ago. I called the hospital to see if this was a mistake and was told they cannot see account info as they sold it to the collection agency. The collection agency told me they bought the account and just know the amount but no details. I had my insurance pay the $4500 "still no clue what its for" but this is now negatively affecting my credit score. If anybody had any suggestions on how to handle this please let me know.
Staff here, as with the small ER on blue diamond, was phenomenal as well. Some were a bit more social than the others, but overall awesome.
I came here with appendicitis and ended up having an appendectomy last night. Dr. Roa and Dr. Rayls were extremely professional and personable.
Larissa, Shy, (and I forget a few of the other nurses, sorry was drugged up), were awesome as well.
Don't do it! Got an appointment at 6:00 for an eye issue. After waiting 2 hours, and listening to nurses and doctors gossip about dates and restaurants, my husband asked when we would be seen. Told "you are next". We heard them being nasty to two other patients (in one case when the patient tried to talk to them, the patient was told they would get security). After 3 hours we left with no care and went to another hospital and got right in and got looked at. The doctor actually said, "do whatever you want". After all of that, I can't imagine letting a Dignity Health physician do anything to me! Be ware!
Update: The response below is just for show. We sent an email (weeks ago) with all of the information they requested. We didn't expect much, but we didn't even receive a generic, "we'll look into it." ha.
My boyfriend had an abscess on his head right above his right ear. After a couple of doctors who couldn't help, we decided to just go to the hospital. We assumed they'd know best. Ha. Without any numbing THREE doctors decided to just cut it open and squeeze like a pimple. One doctor did the squeezing while the other two watched. We got charged with three doctors (:
They squeezed what they could and told us to put Neosporin on it and sent us home. No antibiotics or anything. We ended up going on a trip to MX and got it drained properly with a penrose drain. We received a $1500 bill for nothing.
Then it gets funner. My boyfriend tried to set up a payment plan for that ridiculously stupid bill/service, and they took the first payment without an issue. But after that, they could never "find his account." Even after he gave them the account numbers they sent on the bill. He ended up having to make payments at the actual hospital. This was last December and we just found out that he's been sent to collections. The hospital that took his payments didn't actually apply them to his bill. So now we have this new issue. Just stay away. What a headache. I actually thought this was a better hospital than most and made a long drive to get screwed.