St Vincent's Birmingham
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As a leading health insurance broker for almost 30 years in the Birmingham market I have experience with all the hospitals in Jefferson County. I watched the system at this hospital fail every day for almost three weeks with a family member. This system is broken. As a matter of fact, many of the care givers in the building agree. I feel compelled to help others benefit from what we observed. You have a choice in hospitals: For the love of your family members, go somewhere else. I don't say this out of anger or grief, I say this out of basic common sense. People should know our story. It would take too long to explain everything that went wrong. Nothing short of bizarre at times, downright scary at other times. There are care givers in the building that are absolutely excellent at their job. They are at the mercy of system that fails the patients they care about.
My grandmother just passed away at St. Vincent's after a month of horrible care. She was moved to five different floors and a couple of hours after her last move I walked in to her room, where she had obviously passed, to a group of shocked staff that stated they had just checked on her fifteen minutes before and she was ok. I was told a doctor would call me which has still not happened (she died at 7pm on July 1st it's now July 7th). And I sat with her body for an hour and a half after she died and saw no staff but a nurse (though we did get a card from the "spiritual care team" sent to her address 5 days later). My grandmother went in with a mild issue which I personally feel the hospital exacerbated and created new issues on top of. She endured a ridiculous number of tests over the course of a month and we were never given a diagnosis and still have no real idea what happened or why she got progressively worse. We asked for a transfer of hospitals and were told we would need to speak to a chaplain which never happened and we never saw one. All of the incidents that happened are too many to list here, though I did document them and took what photos I could. I would not even take my pets to this hospital. I highly doubt this review will do any good, as my father did one as well before her death and got a reply to please call them. He did so hoping they would help resolve the issues we were having and had to leave a message and was never contacted back. If you can help it and you love the people in your life DO NOT take them to this hospital. I live down the street and will never go here again.
I went to the ER on 6/25/2019 for CT scan, blood work for GI problem. My doctor sent me to ER to make sure I didn't have a perforation. The experience for me was nothing short of excellent. From the registration, test, ct scan and staff, was wonderful . Can't say enough good things about my visit
Delivered my 3rd baby here and my nurses were absolutely wonderful!! My night nurse made the whole experience enjoyable. HOWEVER, because my son was born with a heart defect and was rushed over to Children's of AL, they felt the need to rush me out of my delivery room. I delivered my other two children in Baltimore and I was required to stay a full 2 days to recover from childbirth. I was in labor at St. Vincent's for 12 hours, delivered my son at 8am, and the hospital staff kept telling me I could leave as early as that night. On a brighter note, the nurses that helped deliver my son were credited with saving his life by the doctors! They recognized symptoms very quickly, rushed him to NICU to stabilize him until he was transported to Children's. Your nurses are FANTASTIC!!
Told to be here at 10:30. Test scheduled for 11. Still not even registered. Then I went to ask a question and was met with a nasty rude response from the person at the desk. She snarkily stated that critical patients come first! Well DUH! I know this! Wasn't my question!