St Vincents Medical Center - Clay County
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We live very close to the hospital. Took my boyfriend because he was having chest pain for a few days. The check in process was simple and quick. He was in the back on a fresh bed in about 20 minutes. He’d already had an EKG and his vitals taken, they did that only a few minutes after we got in. They administered multiple tests and made us feel very comfortable and assured. The entire staff was kind and friendly from start to finish. He left with a prescription for inflammation and is feeling much better now. My experience here was pretty amazing.
It's a newer hospital. I've been there 4 times. The time I went for multiple outpatient procedures, the staff was very nice from checking in to leaving. The hospital looked clean. I was very pleased with those procedures.
The ER, I didn't have such a great time in. The wait is not bad at all. The rooms are not comfortable. My first visit was helpful where as my second for possible appendicitis was not good. The dr barely said hello and I had to buzz for the nurse multiple times but was ignored for long periods of time. There was a baby next to me they were paying more attention to but it seems it had an ear infection. I saw nurses listening to my beeping at the nurses station from pushing the button and ignoring it. My actually nurse was nice when in the room... She was very kind to me. The other down side was being out in a room with only a drape in between me and another person. You can hear all that's wrong with your neighbor. I also didn't have a TV or anything in the room. I honestly couldn't wait to get out there. I have mixed good and bad feelings.
Have had very good experiences at the emergency room. Once with my 7 month old granddaughter, once with my 94 year old mother and once for myself. We didn’t have a long wait, had caring nurses and got the problems solved quickly.
I wish I could give a zero. I went into the emergency room in a lot of pain and freaked out, I was have chest pains and coughing,I could barely breathe and in a panic. The front nurses did great to get me back quickly. Once I was in my room, the nurse came in and did an ekgs and took blood, the nurse was very nice. I could tell that they were very busy that night so I was patient, When it came to seeing doctor. When my doctor came in I saw him all of 2 mins. He didn't listen to my chest or any of the regular things a doctor does when being looked at. Once he found out I was the smoker, His whole to demeanor changed and he went on a rant about my smoking and said I may have a blood clot in my lung, that they would do tests and left the room. He didn't tell me what tests he was going to do, I only found out when the people came to get me for them. After a while of not seeing my doctor I asked the nurse if he could give me an update on what he thought was going on. My doctor only came in my Room once i requested it. He said everything looked fine and that I most likely had an upper respiratory infection. I was in tears thankful that I was OK and told the doctor thank you, This scared me so much, That I was going to take the steps to quit smoking. At which point the doctors said" you should be embarrassed," That it took something like this. Mind you I am sharing a Room with another person and they are hearing the whole conversation. I sat there in tears, Waiting for my discharge and the people in the bed next to me said they were so sorry and imbaressed for me. This is a great hospital but my interaction with that doctor, Is a big reflection on them, Not only do I feel embarrassed and ashamed but I'll get a nice big bill, To remind me as one of the most embarrassing moments of my life And an encounter that has jump started my anxiety and depression again. I am not fond of Orange Park medical but I will most likely go there if I have an emergency again.
Where do I begin with this joke of a hospital? If I could give ZERO stars I would. I went to this hospital last Saturday 9/15. I was feeling incredibly weak and dizzy. My heart rate was elevated from just walking. I knew something was wrong. I am very anemic and was concerned so I went in. They ran test and saw my hemoglobin level was at 7.1! Anything under 7 can be life threatening from what my Drs told me the next day AT A DIFFERENT HOSPITAL BECAUSE THE DR AT THIS ONE SENT ME HOME. My family asked multiple times if they were sure I was going to be okay. The staff knew I was still loosing blood from my PCOS and it wasn't going to stop. The Dr even said that I will be below 7 in a few days if it didn't stop. STILL SENT ME HOME. We were told by the Dr the nurse was going to print papers for us to leave.My husband asked to speak to the Dr again because he was really worried. He came in and was extremely irritated by his questions. My Husband just said Please tell me its safe for us to go home because we have two small children and they need their mother. He looked at him and was like yeah she'll be fine once she has a D and C and gets a transfusion (yet he didn't find it that he needed to do it? ) On top of all that. The nurse Autumn forgot about us for discharge. She remembered we were waiting for a hour and a half when my alarms went off cause my heart rate was at 125 from rolling over in the bed (still no concern from the nurse or DR). She removed my IV and threw it in the regular trash and sent us home. When I got home I was looking at my papers so that I can take the Lab results to the different hospital the next day (Per my Primary Dr) and the nurse GAVE ME SOMEONE ELSE"S DISCHARGE PAPERS. A woman who is 86 with Parkinson and her reason for coming in and all her medications. This hospital is CARELESS. I went the next day to OP medical in Orange Park. They were shocked at my hemoglobin levels. They said if I waited any longer I could have fallen asleep and not woken up. I receive 2 units of blood immediately and had surgery Monday Morning to stop the bleeding so my levels wouldn't drop anymore. St. Vincent's does not take anemia seriously AT ALL. The Dr and nurse I had were careless and rude. Honestly I went to that hospital because I thought something would be done and was thinking I wouldn't be taken seriously at OP. What a mistake. Never again will I return to this hospital and I will never recommend anyone to go there if something is seriously wrong because clearly they couldn't care less.