I went to Sturgis Hospital twice in the last week. I had surgery 2 weeks ago in Bronson and had complications when returning home. I went into the front to be seen and taken to the back for tests since I had a mild infection that might have gotten worse. They lost a faxed order from my Bronson Dr. So we had to wait for it to be refaxed. All the waiting in the chairs caused tons of pain and all the ladies were so sweet. They even brought up and ice pack for my son who had a bee sting on his hand. They are very understaffed and I was surprised I wasn't waiting the entire day. I've worked in the medical field and there are so many hoops to jump through that when you are understaffed it takes it's toll on the workers and they were still so nice and understanding.
Second time was in the ER as I woke up in worse pain and finally decided to go in and be seen since I wasn't sure if stitches ripped, bleeding, etc. The nurses who helped me were very sweet and understanding and cared. The Dr. I saw was a nice man who explained everything. The nurses checked on me a few times since we were there for a few hours. They gave me updates on what was taking so long and apologized for any delays. I am terrified of needles and they worked with me to get the drugs I needed in me orally instead on doing an IV. I have never had that consideration before in any medical setting. They even listened when I said a certain medicine never worked for me and gave me the one that does help. Most Dr's argue with me saying it works for everyone.
Very nice people. Understand it's an understaffed hospital and in the world of medicine it's lots of hurry up and wait as results from tests have to be checked and double checked by someone else and lots of paperwork before they can help you.
