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feedback about Suburban Hospital
Thank you to all Suburban staff for giving me great care and treating me with respect and for all the smiles, the time and most importantly your bedside manners is greatly appreciated. Thank you so much for giving your best everyday.
Nursing is not easy and yet you guys had manage to smile at all times and greets me with respect my whole stay there. To everyone Thank You So Much I am very impressed and happy.
Dr. Daza and his team are the best!
Made a quick non-critical run to Suburban's emergency room recently. Was impressed by the feel of the facility and the pace at which they managed my case. Admission for my my non-critical case to the emergency room took under 10 minutes, which compared to some other hospitals seemed slightly miraculous (though to be fair, the night I got there didn't seem terribly busy. So I might have just been lucky).
Environment was clean and modern. Doctors and nurses seemed fairly friendly, and appeared to be able to give patients personal attention.
Update 1 : Downgrading from 4 to 3 stars. Had to wait over 5 hours in the ER for a CT scan to reveal stomach pain was nothing serious. A 5 hour wait for a basic procedure while the ER was only moderately busy doesn't seem reasonable.
Last week (Thursday) I had a very strong abdominal pain, went to the ER. Spent more than an hour laying down on huge pain in the waiting room, begging for a injection of pain killer. Nothing done. When finally went to the room to speak with a nurse and where they measure blood pressure and everything before sending you to a box with the bed...begged again for medicine. They said they could only give after a doctor see me. And forgot me sit in that room for a while alone, I was almost fainting in pain...started calling for help. Nobody listened. Saw a bell, pressed it...people came. It was code blue, I did not know...the physician instead of take care of me started being rude that I pressed this (I did not know it was code blue, plus I had been calling for help) . The nurse was very understandable. Said would get the medicine to inject. Took another while.
The person from billing and admission was quicker, brought my papers to sign before medicine was there.
Finally at the box, after 2 opioid injections and ultrasound, doctor came telling it was my cyst (as I had told in the beginning) but, by the exams there was no torsion in the ovary, so they could not do the surgery soon there. He told me to go home and follow up with my gynecologist. I told him the pain was still very strong, if they could inject more medicine before send me home it would be better. Ignored, and sent me with prescription of oxycodone. The pain was Soo strong at home, I had to take it every 2 h at night, that I spent crying on pain.
On Saturday pain was better. Monday saw my GO, and yesterday had my surgery. Guess what? Yes, there was torsion, my left ovary was purple and I had to remove ovary and tube.
Horrible experience on Suburban ER, took forever to be seen, rude physician, they do not care about your pain and still did not see the torsion. The only good thing we're the nurses, all the rest was horrible.
Go to another place.
Outstanding service at Suburban Hospital. Staff is exceptional, very nice and caring. Lastly, the food is absolutely delicious. For a moment I thought I was at the Waldorf Astoria. I've been to several hospitals in my lifetime and must say, John Hopkins Suburban Hospital is THE best ever!
I am extremely grateful to Nurse Dana Caleb for helping my family during one of the worst nights of our lives. My dear mother was rushed to Suburban Hospital after she suffered a massive stroke. The damage was so bad that she could not recover. Dana was extremely kind. He said that his goal was to ensure our Mom’s comfort, and that he would be available to us throughout the night. He checked on her often and brought in pain medication every hour. He gave us a cart of coffee, tea, fruit and crackers. His advice was thoughtful and sensitive. Dana’s kindness helped my Mom achieve a peaceful passing, surrounded by the family members who were able to make it to the hospital in time. Thank you Dana and Suburban Hospital.