Summerlin Hospital Medical Center
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feedback about Summerlin Hospital Medical Center
Recently delivery my baby here via c section. While not our initial plan, the intervention had been necessary and performed spectacularly. Recovery and nurse care was top notch. As my husband observed, “service better than a five star resort”. Everyone had been very caring to help me on the path to recovery and transition into motherhood.
I thought Summerlin, being an upscale community, would give decent medical care. I had major surgery & a 3-day stay in this hospital. My insurance was excellent. On day one, I buzzed the nurse's station several times over a 12 hr period, requesting WATER since I I was unable to walk. Day two, I began to run a fever. I had to call a friend to come to the hospital & fill my water pitcher. The nurse blamed ME for my fever, rudely stating that I failed to ask for water. That night, I rolled over on my side in my sleep & inadvertently dislodged my IV. The nurses came in & admonished me for dislodging my IV (as if I purposely dislodged it) & causing them to have to change my bedding. My God, what are these hospital staff doing in the field of patient care?? I filed a complaint with the hospital & never heard from them. I heard rumors that medical care in Las Vegas was horrible. Unfortunately, those rumors have turned out to be FACTUAL. I suppose the medical "professionals" in this town know that Las Vegas is surrounded by desert & the patients have nowhere else to go for treatment. What a pity.
Really bad service. Negative stars if I could. I was there with my baby in the ER she had a high fever. for almost two hours we waited. Guess what! we didn't get helped I got mad and called the culinary they told me they would help me right away. Oh but they didn't take long to take my insurance information. Worse hospital I've ever been to. Dont recommended for parents that have an emergency.
Negative stars if i could. Doctor was completely rude and insulting. Was admitted to this hospital twice within six months for the exact same symptoms. And was told something completely different from previous doctors/diagnosis. Even had an ultrasound to confirm previous doctor's diagnosis. How can you tell someone that their condition is not severe enough to address? Can't contact the Dr to get prescription for pain.
From the check-in, waiting room, triage to the X-Ray, the nursing staff, PA, and everyone took great care of my son, we did not wait very long and everything was clean. All the medical staff was very friendly and knowledgeable. Labor Day evening 2018.