Sunrise Hospital and Medical Center

If I could give 0 stars, I would. I went to the Sunrise ER for chest pains. I was in the ER for over three hours and I never did see a doctor. I was later billed over $8,000 for blood work and an EEG. I submitted the bill to my insurance who wouldn't cover because Sunrise didn't code it as an ER visit. I SPENT TWO YEARS fighting with Sunrise to get them to code it right so my insurance could cover it. They never did fix it. I had to appeal to my insurance company who fortunately covered the cost. This is the most incompetent hospital I've ever dealt with. I would avoid it at all costs.

Well my son was on vacation there he ended up in the emergency room. When I called there to get a status I was placed on hold for over an hour and when the phone actually rang no one answered and was disconnected. When I called back the nurse said well some times we just don’t answer that phone. Are you kidding me. I’m in Michigan my son is in your emergency room and when the phone rings for an hour your just not gonna answer. Professionalism at its finest. I would not take me dog here

Staff showed a lot of patience! My physician's office had not sent the order for the test. Therefore, I ended up losing my time slot for the test. The staff really helped by making calls for me to get a hold of the testing orders.
Recommend. Very nice!

Last night, my fiancee and I arrived to this hospital due to his severe chest pains. The moment we walked in, we were greeted by an employee in regards to our visit. She was able to walk my fiancee and I to the triage area where my fiancee was seen by a few nurses. The wait flew by because the staff were polite and continuously making us laugh. The only thing was the triage area could be cleaned a bit more and some of the belligerent terms used in a professional workforce from certain employees should be kept off premises. I would recommend for a few of these employees to have a proper appearance when helping patients especially those who are in need of help. Other than that, my visit was easy

The entire staff at Sunrise Breast Center are absolutely wonderful. They are very kind, caring, yet professional. I have been coming here yearly for many years and will continue to do so. I wish all medical personnel were like them.