Sunrise Hospital and Medical Center
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Address

3186 S MARYLAND PKWY, LAS VEGAS, NV 89109 USA

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Phone

(702) 731-8000

Emergency service available

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Consumer feedback about Sunrise Hospital and Medical Center

Gabriela Umpierrez
Gabriela Umpierrez

1 out of 5 stars

posted 5 days ago

My daughter was in a car accident and the ambulance brought her to this horrible hospital, I begged them to bring her to St Rose but they told me they couldn't.
The ER department in this hospital, is one of the worst one I have ever seen. For starters is filthy, you could see the dirt & filth and God know what all over the floors, walls, furniture, curtains. Just because if a busy ER does not give you the excuse to have it dirty. The nurses/staff are very rude, they really don't care too much about the patients and have no compassion, this is an ER, people are sick or in pain and in my daughter's case she was in pain and scared. Very rude, very to the point, it was like musical chairs, go here, seat there, come back, go back....!!!
No one in the 5 hours we were there took the time to asked her about her pain or how she was feeling, if the huge gash on her forehead was hurting her, it was so frustrating, if you don't have the patience or compassion to deal with sick, hurting people, change professions. We don't deserve that, not at the price that you guys charged. Because this visit has been charged in the thousands like she got the Royal treatment.
We had have previous experiences with this hospital, but on the other side, where my in law was admitted, and it was fine, no complaints, but when it comes to the ER, I will never, ever recommend it, not even to my worst enemy.
P.S. and for the doctor, I don't think we ever saw one, maybe we did but no one told us.

Jeanette Schembri
Jeanette Schembri

5 out of 5 stars

posted 1 week ago

This hospital is amazing! My daughter was born here back in 2014 and even back then the nurse's were great. We came back in for a scheduled surgery for my daughter. Knowing your baby is going into surgery is never an easy thing but all the staff made me feel at ease. Our stay here in the PICU have been amazing! All the nurse's took great care of her and were very friendly and updated is on everything going on. Thank you PICU for taking great care of my daughter and having patience.

Maximiliano Lopez
Maximiliano Lopez

5 out of 5 stars

posted 1 month ago

Labor and Delivery Team is Fantastic.

Nurses, Doctors are Excellent.

Room not so much sink was always running had to place a chair in front of it.

I would come back even after the sink scenario as the people are excellent hence 5 stars.

Emily Turner
Emily Turner

5 out of 5 stars

posted 1 month ago

I just wanted to say thank you to the ER team and every single person I met at Sunrise. I was in Vegas for a work trip all the way from Michigan. I came in Monday evening with horrible pains on my right side. The ER was packed, but they still got me in and started taking my vitals, etc. I passed out while walking to get my blood drawn and they caught me and got me into a wheelchair. I felt awful and was so scared. The staff was wonderful and treated me like family. This made all the difference in the world since I didn’t have any family there. Luckily my co-worker came along with me and they let her into everything with me. They were so sympathetIc and did everything they could to make me feel comfortable. Turns out I had an ectopic pregnancy and had a lot of internal bleeding. I had to have emergency surgery and the entire team was amazing. They made sure that they came by to introduce themselves before surgery and answer any questions I had. Thank you for saving my life and for taking such great care of me. The only criticism I have for this place is that it was a little dirty. Some of the rooms were really gross and looked extremely old and unsanitary. Other parts of the hospital were great. It was the people here that made this such a wonderful experience!

Judy Birchfield
Judy Birchfield

4 out of 5 stars

posted 4 weeks ago

I came into the er on wed july18. I was sent back to station 4 where I had Joseph B as my nurse. I could not of asked for a better nurse. He was very kind and caring. He took the time to educated me on my medical issue which I appreciated so much. Just having him taking the time to make sure I was comfortable and understood what was going on meant so much. Thank you Joseph for being such a great nurse. Judy Williams