Surgical Hospital of Oklahoma
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feedback about Surgical Hospital of Oklahoma
Very neat, clean place. The medical staff is very courteous and the bill seemed reasonable as well.
Rugged. Downgrade from most other surgical hospitals. My surgery was switched here last minute from Community Hospital. Received call on Friday at 3:20pm to advise me that I'm having surgery here on Monday instead of community where I feel comfortable. Had last 3 surgeries here. The pre-op was adamant about getting all other insurance information even after I advised her that the VA already had the pre-authorization and the Dr who was performing the surgery had the information. Told her I didn't want to have my surgery here and even advised my surgeon the same.
Fast forward to Monday. I check into this place, feeling uncomfortable and looks like a make shift field hospital. And could tell this is the place where Medicare & Sooner Care patients go. When this woman comes out stating she needs my alternative insurance and Medicare number. I again advised her wasn't going to give this to her since the VA choice card was paying for services. At this time I'm really agitated by all this. Then I taken to this so-called pre-op room where you sit in a recliner and you could here the other nurses making calls to other future patients. The only thing that helped me relax was the my check-in nurse, my fiancé by my side, the surgeon nurse.
My surgery was scheduled at 11:30am and I didn't have surgery until 2:45pm but that's not the hospital or staffs fault. I understand surgeons get tied up. After surgery one of the nurses asked me if I needed crutches after my right knee was cut open down the middle. Wow really nurse ..? No I didn't need nothing I'm okay really (sarcasm). Had to ask several times that get them crutches. On top of that i receive someone else's discharge papers. Unbelievable. I refuse to have any other procedures done at this facility. No better than the VA except some of the staff is better.
My nurses and anesthesiologist were absolutely amazing. It was my first surgery ever and though there were some complications in the beginning, causing the surgery to run later than expected, everyone treated me so kindly. The head nurse made sure that everyone who was going to work on me said hello and talked to me for a bit. I know that if I ever need surgery again, I am in great hands with those nurses.
Words can not express how totally pleased with the Staff here at Surgery Hospital of Oklahoma, from the RN's Issas, Corlis,Jane, Jody, Christy just to name a few first class awesome. . my Physical Therapist, polite encouraging ,supportive. My Doctor Joel Tupper, I get it man why you work from this facility.
I would love to work with a crew like this one..
Oh yes, the food so good very good. The chef comes to your room, takes your order for dinner, chats with you asked how you are doing . Just so amazing. This home feeling of care and love can not be replaced. Great job you all I enjoyed my stay here. Maybe next time , sometime in the future for the left knee. I feel like I've known you all somewhere in my life.
Thank you so much.
I am not one to write bad reviews. But I am not very pleased with this hospital. The pre op nurses were amazing. My surgeon and anesthioligst was amazing. The recovery nurse was horrible. 1st off I am going on day 5 from shoulder surgery, still have not received a follow up call to see how I am doing. 2nd my recovery nurse was not kind or knowledgeable I guess. She couldn't figure out how to put my sling on. When I got home it was on inside out. She gave NO discharge instructions to my husband. She not so gently flopped an ice pack on my shoulder. And again going on day 5 post op surgery and no follow up call. Not very pleased with the recovery part of out patient surgery.