My mom received excellent care here. The nurses and staff are professional and caring. The rooms have good equipment for working with disabled personnel. The cafeteria is convenient too for the long days waiting for a loved one to recover.

Don't go here for cuts on your face! You're better off going to a veterinarian. I cut my forehead badly (2 inch gash), and after sitting in waiting for 45 minutes an ER doc put superglue on the cut. She said in 5-7 days it will wear off but the wound will be healed together. Less than 24 hours later the glue had tore open and my wound was wide open and exposed. I had to go to an urgent care center where they stitched it closed and said the ER doc was stupid to use glue on my forehead. First pic is after ER glue. Second pic is at urgent care when ER glue failed.

I came to the ER for left side pain the staff at the front was very nice and helpful. The nurse in the back was very rude I laid their for two hours be for the staff came in and asked how I was feeling and if I needed anything. Monica Marie Gascon PA, was rude and not helpful at all. I have been to a lot of ER’s this was by far the worse

Every time I come here its a waste of time. They seem like its a joke waste your time to misdiagnose you, or give a general response. I had one doctor come in and say oh it nothing wrong in your ear, then the other lady say it very oblivious your ear is red in there I said really she just said it look normal. The lady was like well okay sarcasticly it normal. I drove all the way to Concord John Muir at 3am for my son I refuse to go to Sutter.

The worst center for emergency cases, I took my small kid to the emergency and kept waiting for almost 2 hours but no one came to visit. A PA Darrell came after 2 hours and promised he will be back in moments to see the baby but it took more than 15 minuets more and no one came, so I had leave and I saw him just talking outside the room and I realized that it was not more than a waste of time.