Sutter Medical Center, Sacramento
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2825 CAPITOL AVENUE, SACRAMENTO, CA 95816 USA

Address

2825 CAPITOL AVENUE, SACRAMENTO, CA 95816 USA

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Phone

(916) 733-8999

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Consumer feedback about Sutter Medical Center, Sacramento

Matthew Narcisse
Matthew Narcisse

1 out of 5 stars

posted 1 week ago

Well went into the ER had a pretty good stat until I ran into a nurse that was very rude and talked to me in a unprofessional manner. Otherwise was a good stay.

JIm May
JIm May

4 out of 5 stars

posted 4 months ago

😎 very friendly and caring staff. Procedure was very quick and the Doctors were very professional and thorough as far as explaining the procedure and the post op care follow up.

salud madrigal
salud madrigal

5 out of 5 stars

posted 4 months ago

Love the staff,they are very kind they explain very well,I love this place it's my "to go" from birth to emergencys,thank youuu

Shelly Houseman
Shelly Houseman

5 out of 5 stars

posted 11 months ago

I am so impressed with the level of care and service that my grandmother is receiving at this facility. My family is grateful to everyone from the surgeons, anesthesiologist, doctors, nurses and lift team. Everyone had been amazing, thoughtful, patient and responsive. Thank you all!

Anthony Vanover
Anthony Vanover

1 out of 5 stars

posted 1 year ago

My mother-in-law was reading a 186 systolic for her blood pressure and was really dizzy so I took her into the emergency at 4 AM. They had a thorough workup which included an X-ray and two different kinds of CT scans. At the end of it all (around noon), the doctor gave the option to be admitted to do additional testing or to go home under strict supervision and logging with instruction to come back immediately if there were any problems. These doctors and nurses were very good to us. My mom was prescribed her medications and then we went home because my mother hates being the hospital. Soon after she fainted on the floor, was barely conscious and breathing, and was cold to the touch. My wife asked where she was and she thought she was in her bedroom but she was actually lying in the kitchen. I called 911, the paramedics came, and we followed to the emergency. We saw the doctor once in the emergency clinic, they ordered a CT scan only to have it canceled because these tests were already done in the morning (which I had told the doctor previously but he refused to listen). Since the scan was canceled, we weren't sure what was being done. We asked many nurses but none of them could give us an answer. Was there going to be another test? Would my mother be admitted? Are we waiting on something? We had no idea and my mother sat there. She asked for water and she didn't get anything. Since we had been there for several hours without nothing done, we wanted to leave to take her to a different hospital. We asked the nurses if we could leave and we were told: "You're not prisoners here, you can leave whenever you want" and they even resorted to trying to shove my wife out the door. We got a hold of management, discussed potentially suing for malpractice, and explained the situation. Management had some kind of meeting thereafter and I took my wife home because she was so infuriated. I came back and was finally able to get my mom admitted. However, nobody could see her until the next morning. My mother-in-law was reluctant because nothing had been done except a blood test that I had to persuade out of a nurse (a test which I still don't know the results for). However, I was able to persuade my mother as well. I wanted to at least get additional tests done. The nurses in the emergency clinic were horrible and the doctor was negligent. During the admission process, we had her assigned a new nurse and a new doctor which were excellent. She had the additional tests done, including an MRI, echo, and stress test, and thankfully they were able to bring her heart rate down. She was prescribed additional medications and was finally released the evening of the next day. While there were some good doctors and nurses, the few bad apples ruined the experience for us and I will never take anyone to this hospital again.