Swedish Covenant Hospital
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feedback about Swedish Covenant Hospital
By far the best hospital I've ever been to. Calm, compassionate care from everyone I encountered...from techs to nurses to docs. It actually brought me to tears when I left. People here clearly love their jobs and if we had more healthcare like this in America, it would be a better society overall.
Shout out to TAWNY the RN who took care of my newborn and I. I gave birth to my second child here at Swedish and everyone treated me well but TAWNY stood out the most--she went way above and beyond! She was very understanding and supportive and very caring-- I can tell that she is passionate about her job and truly cares. Thanks TAWNY and thank you Swedish!
I went to this hospital few times for prenatal classes and services. The classes were superb and the place was clean and pleasant. Also didn’t have any problem when it came to their customer service, From the from desk to ask for specific questions on the phone.
Well, the hospital was clean, and the staff was nice, but I still had a really bad experience there. I showed up because I was having was having chest pains and crazy heart palpitations, I was told these were / are... because they're still going on, anxiety issues. I mean I have no reason not to believe them. Anyway, by the time I showed up to the ER I hadn't been able to keep any food down for three days and was really in a bad way. They put me in a hospital bed for a few hours, and I briefly got to talk to a social worker, who ended up telling me that I didn't rise to the level of being admitted to their mental health facilities, and was promptly shooed out the door. I ended up being charged about a grand for the experience -after insurance-; and immediately after leaving, I went to a different hospital. They kept me for 8 days. ...and i sent them an email, in response to the comment below. Haven't heard back. ...oh, and as a bonus. They screwed up my bill. Seriously **ck this place.
Go elsewhere if you can. All non-clinical staff I’ve encountered need customer service training on how to treat patients as though they matter. The culture here seems much too relaxed and unfriendly. Staff put personal conversations with their colleagues before handling the patient standing in front of them. Unacceptable.