Swedish Edmonds Hospital

I spent 8 hours in their ER yesterday. I didn’t get home till 1 am. I can’t believe this hospital has open doors. It was the most unprofessional, uncaring, and inexperienced medical staff I’ve ever encountered. I went in with excruciating abdominal pain. I gave them my urine and they came back after wasted time saying I was pregnant and wanted to do unnecessary tests that wouldn’t address my real issue. It’s literally impossible and I told them that’s not my urine then. So they gave me a hard time about retesting with MY urine, and were incredibly rude to me. I’m in pain and relying on competent professionals and I got mildly agitated, so they treated me worse. Of course they came back and told me I wasn’t pregnant upon retesting!! So to move on to getting the appropriate testing. Then they gave me something that made my abdominal pain worse than what brought me in, and had to reverse it. There was somebody else’s dirty gauze on my room floor that one of their shoes dragged in. So gross!! They had my information wrong, even though I’d already corrected it. The ultrasound technician was so cruel considering my pain. She was rude and short tempered, as I was so vulnerable in my pain. I couldn’t move as fast as she wanted me to. After how rude she was, she thanked me for being so nice. That’s my nature, so she might consider if others aren’t nice to her, it’s because of her behavior. I have excellent insurance through my husband’s employer, that I’ve had for 15 years. If you pay good money for your insurance and have options to go to any hospital that has outstanding care like I do, avoid this hospital at all costs! They treated me like dirt and wasted my time while I was in so much pain. The only positives were from the guy who placed my IV without me feeling it, and was understanding, thank you! Also, the lady who took me to get my CT scan. She was so polite and sweet. Thanks to whoever she is, at least they have 2 caring people! I’m used to upstanding care and they just don’t have the experience or empathy there.

Wow, I'm shocked by so many bad experiences at this location. I've been undergoing treatment at the Swedish campus for 8 months and these people helped save my life. I'm a young, seemingly healthy, person who went in with chest pain and shortness of breath. Turns out I had a major bilateral PE. They ran tests for 6 hours in the ER because they weren't sure what was going on and why I'd be presenting these symptoms. My nurses through my stay were a awesome, I had one or two instances where it took a bit longer than I would have liked for them to come in and help me with something. They treated my nicely and respectfully throughout my stay. I will say I hated having to get an ultrasound at 1-something in the morning but understand it was really important to make sure I didn't have additional clotting in my legs. I have difficult to find veins so we had some issues there but they did their absolute best to get it on the first try. Since that stay I've been all over the campus and I only find doctors who listen to me and take my concerns seriously. Dr Montgomery and Dr Gordon are amazing women!
Thank you for all of your help, and for getting me all fixed up.

Outstanding care on multiple occasions. The staff were friendly, attentive, professional, and knowledgeable.

My mother is in ER in a room, pushed button for nurse to help while I was sitting in the room I had a view of a group of "medical professionals" standing around, shooting the breeze, while the guy doesn't even tell the nurse that's standing right there that we asked for help its ridiculous. Dont even mention that most of the "professionals" dont know how to put an i.v. in a 78 year old women or can even draw bloodI they put it off on the lab techs, I would not reccomend this place to anyone, and they wonder why people get upset., and aggrevated. The staff is so slow you wait for hours and it wears on a person and it seems to be on purpose. IDK for sure but something just isn't right there. They build all that new stuff probably cost billions and it's still the same old Steven's Hospital, nothing really changed, just ceiling space.

I love this place. It's possibly the most calming and healing hospital I have ever been in. I don't know how many patients are here but I am guessing out of those that are here the vast majority are expereincing care that they wouldn't recieve anywhere else. I wonder how often someone leaves here and has to come back just to visit because it's such a nice hospital?