My fiance has been to this hospital more times than she should and is still in a room as I speak. She has a herniated disk that has pinched nerves and is causing damage that could be permanent. (this is our diagnosis, not theirs). The FIRST time we were there, she had excruciating pain in her back with pain and numbness in her arm and leg due to some lumbar shots performed at Spine One. I am not a medical professional, but it was fairly obvious to us that there was an issue. They did a CT scan, some blood work and said everything looked normal and didn't understand why she was in so much pain. They decided to give her another lumbar shot of steroids while she was there which caused even more issues (more intense pain, headache, numbness etc). After 5 days in a room, they discharged her with a BAG full of medication and sent her on her way even though she could barely walk.
Fast forward 5 days after being released, she woke up and could not walk and had no use in her arm or leg. I called 911 and wound up back in the ER. They admitted her that night, ran another CT scan, blood work, and spinal tap. Everything came back "normal". She still cannot walk, has pain and swelling in her head, has numbness and tingling in her arm and leg and yet, no one can figure out what is wrong with her. She is still there 6 days later.
We now understand that insurance dictates everything including the level of care and treatment you receive. There is obviously something VERY wrong with her, however the insurance we have only covers so much and as a result, the doctors and nurses only do so much....THIS is what is WRONG with the healthcare in this country. I do not necessarily blame the doctors or nurses in this hospital...some are very good and caring while others simply are not and are only in this business for the money. They do the "good cop, bad cop" on you while you are there so be prepared for that. The "bad cop" we got made her so upset that it exasperated her condition and threw her into vertigo and more intense pain. Their treatment??? more drugs. Instead of actually trying to figure out what the cause is, they just give her more drugs.
Now she lays in a bed, still in pain, still undiagnosed (after a total of 11 days so far). Our insurance will not cover any type of in house rehab for her and the hospital cannot release her because she cannot walk. Quite the pickle we are in and it is ALL being dictated by insurance (Anthem Blue Cross) instead of actual caring to get to the bottom of her condition, which is what is should be all about.