Swedish Medical Center
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501 E HAMPDEN AVENUE, ENGLEWOOD, CO 80113 USA

Address

501 E HAMPDEN AVENUE, ENGLEWOOD, CO 80113 USA

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Phone

(303) 788-5000

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Consumer feedback about Swedish Medical Center

Swedish Medical Center
Reviewed from Google

3.7 out of 5 stars

Mike Chamberlain
Mike Chamberlain

3 out of 5 stars

posted 2 weeks ago

My fiance has been to this hospital more times than she should and is still in a room as I speak. She has a herniated disk that has pinched nerves and is causing damage that could be permanent. (this is our diagnosis, not theirs). The FIRST time we were there, she had excruciating pain in her back with pain and numbness in her arm and leg due to some lumbar shots performed at Spine One. I am not a medical professional, but it was fairly obvious to us that there was an issue. They did a CT scan, some blood work and said everything looked normal and didn't understand why she was in so much pain. They decided to give her another lumbar shot of steroids while she was there which caused even more issues (more intense pain, headache, numbness etc). After 5 days in a room, they discharged her with a BAG full of medication and sent her on her way even though she could barely walk.

Fast forward 5 days after being released, she woke up and could not walk and had no use in her arm or leg. I called 911 and wound up back in the ER. They admitted her that night, ran another CT scan, blood work, and spinal tap. Everything came back "normal". She still cannot walk, has pain and swelling in her head, has numbness and tingling in her arm and leg and yet, no one can figure out what is wrong with her. She is still there 6 days later.

We now understand that insurance dictates everything including the level of care and treatment you receive. There is obviously something VERY wrong with her, however the insurance we have only covers so much and as a result, the doctors and nurses only do so much....THIS is what is WRONG with the healthcare in this country. I do not necessarily blame the doctors or nurses in this hospital...some are very good and caring while others simply are not and are only in this business for the money. They do the "good cop, bad cop" on you while you are there so be prepared for that. The "bad cop" we got made her so upset that it exasperated her condition and threw her into vertigo and more intense pain. Their treatment??? more drugs. Instead of actually trying to figure out what the cause is, they just give her more drugs.

Now she lays in a bed, still in pain, still undiagnosed (after a total of 11 days so far). Our insurance will not cover any type of in house rehab for her and the hospital cannot release her because she cannot walk. Quite the pickle we are in and it is ALL being dictated by insurance (Anthem Blue Cross) instead of actual caring to get to the bottom of her condition, which is what is should be all about.

Trudy Wiseman
Trudy Wiseman

5 out of 5 stars

posted 4 days ago

Geoff, nurse on the 7th floor, was fabulous with my almost 92 year old mother. He was the nurse on duty while she was there a few days. He was very kind and took the time to take good care of her. He also took care of her family by keeping us informed about her. Thanks Geoff!

Brit H
Brit H

5 out of 5 stars

posted 2 months ago

Couldn't be more pleased with Swedish Medical. I gave birth to my first baby here, and their nurses/staff made the experience so great. I had a very rough/long delivery, and all of the L&D & postpartum nurses were so comforting, attentive & helpful. They also have great lactation consultants and the room service was delicious & timely. Will definitely deliver here again when I have a second kiddo.

Joetta Escobedo
Joetta Escobedo

4 out of 5 stars

posted 6 days ago

I was admitted two different times. On my first visit i was transferred from a small rural hospital. I was well cared for by all the staff. My plan for my care was quickly developed and implemented. The Doctors and nursing staff were patient and kind at all hours of the day and night. When i discharged I received many calls from hospital staff to make sure that i was doing ok at home. My second admission was needed due to findings from my first visit. I was having an elective surgery. From the time I arrived to the time I left I felt well cared for by all of the staff. My needs were met quickly and completely. My Neurosurgeon Dr Arias and team were AMAZING! Every part of the pre surgical process helped me to be confident that I was in the right place for my procedure. All my questions were answered and myself and family knew what the plan was for my surgery and my stay thereafter. THANK YOU SO MUCH TO ALL THOSE INVOLVED IN MY CARE. Please know that your hard work and dedication are greatly appreciated!

James Vigil
James Vigil

2 out of 5 stars

posted 1 month ago

Here at Swedish pediatric icu things we’re great until the night shift nurse came in. I understand that they are very busy but in some cases it may take a little longer to get kids who are uncomfortable with taking medication to do so. I don’t think telling a seven year old you are going to give them an iv if they don’t hurry up is exactly the right way to get them to respond! Bringing a bad attitude into your job isn’t right either. It may be time to reconsider what you do for a living! Other than this one experience with this nurse the staff Here is great! Unfortunately the rating is given do to it being a team effort, your team is only as strong as the weakest link!
Hats off to the rest of the staff for being great at what you do! “Team work makes the dream work”