Tanner Medical Center - Carrollton
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feedback about Tanner Medical Center - Carrollton
I have had 3 procedures done at the Carrollton location. All 3 was a success. The last procedure was a success however when the bill came in and I called to set up payment plan only option was automated deduction at the amount Tanner said I will pay. I told them what I could pay and when I could pay and that wasn’t satisfactory. I had never defaulted any money owed to Tanner and will not default this time but it did open my eyes to that fact I have choices for other hospitals. It’s not like I didn’t have insurance, had defaulted in the past, or give any reason whatsoever that I would not pay. Only option give. Was automatically deducted from my account. If they sent me a bill each month, the monthly payment would be higher than I was budgeted for. Oh if that wasn’t acceptable I could apply for financial assistance because obviously I couldn’t afford the only payment plan they offered... NOT!!!
Health care is completely out of control.
I should have just walked in with no ID, no insurance card, and pretended to be a dead beat in society. That seems to work better in 2019 than doing “the right thing”!
UPDATED.... I emailed as requested by Tanner and no response almost a week later....GREAT PR response to the review!!!
I followed the ambulance with my friend that took her husband to the ER with a lot of pain mostly in his left arm and leg. We arrived around 8PM. At 9:30 I left and she was to call me in about an hour when they got test results back. At 11:45 she finally called and said they were home because the doctor NEVER CAME BACK AND TOLD THEM ANYTHING!!! She said she asked the nurse where the doctor was and the nurse asked her who was the doctor! Something she should have known! My friend told her and the nurse said they didn't know where he was! WHAT!? HOW CAN YOU NOT KNOW! They had left them sitting in the room for 3 hours and never came back to check on them or tell them anything! My friend disconnected the IV and took him home, not knowing anything more than when she got there!By the way my friends husband is mid 70's and has a pacemaker. Numerous things could go wrong! Wish I had stayed there with her! I would have raised ####!
My daughter was admitted and in the L&D unit. The nurses were awesome and peds doctor very caring and informative. Only one nurse was very disconnected and rude. She shouldn't be working there with her disposition. Overall ther services, staff, and decor was great. The facility was very clean and secure. Free parking is a bonus.
I wish my family would pick literally any other hospital to go to and not this one just because it's close to where they work. I can count the visits over the years on one hand but those few times were made so much more stressful by tanner. It's depressing being in the ER for over three hours while one of your family members is bleeding then gets moved to another room just to wait one more hour before a doctor comes in. The doctor was super friendly but the woman at the reception desk behaved like an angry snapping turtle even to the families who had children with them. Tanner is well known for their billing department being a nightmare and right now as I take care of some medical bills for my father I can tell you that it has not gotten better. I keep getting duplicate bills from one department then warnings about bills not being paid from another department. As my father grows older I'm scared that he will one day need hospice care. I've heard either good or bad things about their hospice team. I'm currently afraid of needing their services after what happened in haralson county, iirc it was tallapoosa, with the outages last month. The news was already all over facebook and then spread like wildfire after some locals mentioned that two or three hospice nurses were from haralson and made themselves unavailable to patients in the same county. It's so scary to think that during an emergency the people who you would rely on the most go home and ignore their responsibilities.
Only work here if you want to feel disposable. I'm going to go over my past experience with them before mentioning what actually pushed me to write this review.
When I worked with Tanner I was a pediatric nurse practitioner and I loved my work. I loved my patients. What I didn't love was how Tanner treated me and my coworkers like robots who didn't need to sleep, eat, or spend time with loved ones. You may think a PNP wouldn't have trouble getting weekend off to spend with her sick mother, but boy you'd be wrong. To keep my story short, I'll jump ahead and say that I was bullied into quitting after getting diagnosed with chronic migraines. I was not given a chance to get help for my condition, or try any medications. They removed me from the system, so I could not clock in or out, or get paid. I had other doctors tell me word for word to my face that Tanner bullies employees into quitting.
Today, I am finally writing a review because something truly disturbing happened on January 30th 2019. I have friends and two relatives who still are at Tanner, so I'm not out of the loop. Yesterday most if not all of Haralson County was without cell service, internet service, and landlines were down. Two of Tanner's hospice nurses live in Haralson County, they knew this was going on, and they did not report it during their work hours and made no attempts to at any point in the day. Two hospice patients died during the night. These two employees who knew the severity of the situation and did not report on it have not been fired. They have not been penalized. They faced no consequences for their laziness and sociopath behavior. Sharon in the hospice department should be fired and replaced, along with the other nurse who went home and went to bed while their county was without cell service and landlines.
One final thing I'd like to mention is that Steve Adams is a disgusting person who has had no issue with using people as human stepping stones to get to where he is today. As someone else pointed out, him being the head of Tanner's board, along with owning West GA Ambulance, is a conflict of interest and should have never happened. West GA Ambulance employees are known around here as "box movers" due to how poorly they treat patients. He also likes to eyeball female staff members and focus on their backsides without shame. It's sad that most women are afraid to talk about how creepily he behaves.