My surgeon was great. The surgery went really well. The attending nurse tried to force me to leave before I could even walk or respond cognitively after the surgery. Thankfully, my family was there and prevented this. However, the main reason this hospital gets a low rating is because the billing department is a NIGHTMARE if you have to apply for aid or dispute a bill. Good luck even getting a word in with them when you call. It's the worst.

The ER doctors, some of the ER techs, and housekeeping are very nice, but the ER nurses could use some lessons in bedside manners and patient care.

To start off everyone was nice and helpful but when they told us we could leave they didn't give us the prescription so we had to wait for that I was so ready to leave and left got to the pharmacy waited for a hour for them to tell me I had someone else's prescriptions and had to go back to the hospital and wait again and now I'm sitting here at the pharmacy once again I am not happy

I will start off by saying that some of the doctors and nurses are genuinely wonderful people, and God bless them. May nothing but happiness come their way. The issue with what I just said is that "some" of the employees are great. Many of them could care less, and it makes me wonder why they're working in the medical field... money, I guess? Or maybe they like having power over sick and weak people.

One of the worst things about Tanner is Steve Adams, who is a board member. He also owns West Georgia ambulance, which has a terribly disturbing reputation in the community. For example, several weeks ago an elderly woman at my church had a heart attack. An ambulance never came, and when we called and requested a different ambulance service we were told no. Why? Because Steve Adams owns the local 911 dispatch service. I'm not kidding, he OWNS the Carroll County 911 dispatch center. That's why West Georgia ambulance may OR MAY NOT show up when you need help. And they might treat you like an old piece of furniture being thrown away. I don't see how he is allowed to own an ambulance service, the local 911 dispatch center, and be a board member at Tanner. He must have a lot of people paid off, blackmailed, or genuinely scared for their well-being.

On a more personal note, I had a social worker who claimed to be friends with him fall asleep on my terminally ill uncle's couch. Twice. We were never even told why she was sent to his home, and she herself said that it wasn't my right to know. Even the hospice nurses were confused and didn't like her one bit. I remember two of them rejoicing when the lady was relocated to another hospital. Anyone who seems to be in Steve Adams' social circle is a blatantly selfish, callous, and spoiled monster who has probably manipulated people and relied on nepotism to get to where they are. There's a lot wrong with upper management, but I can only imagine that things would vastly improve with Steve Adams being the first gone. But as long as he has money and keeps people scared that won't happen.

I brought my mom in because she was having an allergic reaction. Throat swelling, trouble breathing, etc. Triage nurses made her wait for over 20 minutes before taking her back! When she finally got to a room, the nurses jumped into action! They were fantastic!