Tawas St Joseph Hospital
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feedback about Tawas St Joseph Hospital
Totally get why people don’t go to this hospital unless they don’t have a choice. Hospital staff coerce drug induced new mothers to sign legal documents and then when the mother tries to correct something after she realizes the forms were filled out wrong, hospital staff says ‘too bad can’t do anything about it now once you signed the forms’. Pretty sure that’s illegal. And when you have called supervisory staff to file a complaint and your call is never returned. What’s even worse than that is that the Lansing Vital Records office says that the hospital CAN correct documents in the online system up to 2 months from the birth of a new baby, but the hospital refused!!!!! The lab staff are horrible too. There is never anyone at the desk and when they finally decide decide to show their faces to check you in they are TOTALLY rude!
DO NOT TAKE ANYONE TO THIS HOSPITAL!!!! If I could give this hospital a '0' score I would. Had to take my 3 year old son to the emergency room because he was in so much pain he couldn't even move. He was limping and couldn't stand to be laid down because it hurt. The doctor refused to look at his leg and discharged him has a 'fussy baby'. The doctor even gave me a form on fussy babies and how parents find it a chore to care for them and that by giving them attention it creates positive reinforcement. As a result of the doctor refusing to even look at him for the issue I brought him in for, I had to take him to the emergency room back home where it turns out he had a hip strain and was given prescriptions for a steroid and ibuprofen along with instructions on how to car for him with a hip strain. Have called the patient advocate multiple times (Thursday, Friday, Monday, Tuesday, and today, Wednesday) and have left a message each time with my phone number and they still have not called me back. Absolutely horrible treatment in the ER and even worse with the patient advocate who will not call back. DO NOT TAKE ANYONE HERE!!!!
GO SOMEWHERE ELSE!!!!! JUST AWFUL.. Went to emergency with. 1 person a head of me, they put me in a room to see a PA after 10 minutes. All is good right? I end up waiting almost 40 minutes to see the doctor, he sees me for 5 minutes asking me questions about my eye injury then tells me he will be right back and is getting drops to freeze my eye so he can look at it. Almost an hour goes by and he never came back. I LEFT!!!!! Couldn't believe he would just leave you there and not come back. Waited until I got home to go to a real hospital to get real treatment. 2 hours I sat in a room by myself. I made the best decision and left. Run away from this place. Anywhere but this hospital. Go south to Saginaw and avoid this disaster
Thanks to all who helped with a middle of the night emergency this past week. Thanks to the Emergency physicians, and staff, the lab, radiology, respiratory, anesthesia, house keeping, night shift supervisor, EMS, surgery team, and our fantastic OB nurses, and everyone else who pulled together for this emergency. I am very proud of the care Ascension Tawas, St Joseph provided.
Got absolutely zero assistance when calling main number. No physician referral no social services. Awful. Big fail to the community.