Terrebonne General Medical Center
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feedback about Terrebonne General Medical Center
My 13 month old granddaughter's ER visit here was awful. We took her in for a high fever. The triage nurse was very nice and caring. Once we were taken to a room, everything went downhill. The nurse(Ryan I believe his name was)entered with an attitude. He was not at all caring or gentle with my grandbaby. He stuck the temperature probe roughly into her rectum. The doctor finally came in and was the WORST EXCUSE OF A PHYSICIAN EVER... Not 1 time did he ever touch or examine my grandbaby. He talked down to my daughter in law and tried to make her feel like a bad parent because the baby wouldn't swallow the motrin. I couldn't believe my eyes. Instead of trying to see what was going on with the baby he was more interested in giving a lesson on motrin administering. Finally after saying oh she just has a cold,again no examine. He walks out and said he didn't care about us or the baby. I feel no PHYSICIAN should ever practice with this type of attitude. I thought that CARING was apart of the oath taken that PHYSICIAN took to become a doctor. This man PATRICK NICHOLS should have never been appointed the title of Doctor. I will not stop here. We intend to report this person to the highest department we can. Nobody deserves to be treated this way.
Dangerous and shameful. I am not thrilled with the care and attention my father is currently receiving here as i type this. This bloody trash has been on his table for hours after i asked that they clean up this biohazardous medical waste.
They got off to a bad start by repeatedly telling me lies when all i was asking was if anyone had attended to my father in the 4 hours that i was absent. At first they said they didn't know but that i should wait in his room until the nurse came. I said that we needed to find out and so the nurse was called.
The "lady" behind the counter was rude and subversive. I asked about his ECI number and at that she became irate and told me to leave. Naturally i told her that i would not leave until i had an answer.
The nurse showed up and i thought i would finally get a straight answer. Wrong. The nurse asked what i needed and i obliged her request. She said yes, someone had picked up his chart and been to see him. I asked who had been to see him and what was his status. She told me she did not know on both accounts. I asked her if she could find out. She sighed and rolled her eyes and said that no one had been in to see him. I told her where i come from that is called lying. She told me to leave or she'd call security.
As you can imagine the situation escalated from there. I demanded the ward supervisor and they called security. I waited a moment and Jimmy, the ward supervisor came. The nurse continued to mouth off. Jimmy asked what i needed and i told him i needed straight, honest answers and asked my questions. He gave me straight, honest answers and i went into my father's room where i found the above mentioned biohazardous medical waste improperly disposed of and waited for it to be taken care of.
If it was not an emergency and i had the time i would have taken him to Thibodaux instead. This place stinks.
Just so it's known, they released dad. His doctor said that they were under orders not to release him until the next day when the cardiologist could execute multiple tests but they did anyway. Dangerous and shameful.
Very negative experience with the outpatient surgery unit ....
I and my family were treated very poorly, one nurse Marcel was so rude and disrespectful to my family that my child was crying. After my procedure, we were there several hours ...no nurse ever even offered me a cup of water or juice. ..The staff seem miserable, and one nurse complained to my sister that they were understaffed........I am an RN, we came from New,Orleans to Terrebonne General because my doctor goes there; I would NEVER recommend this hospital again. The lack of assessment and nursing observation created an unsafe environment to a patient who's just had a cardiac procedure.
My 6 month old son was brought to ER by ambulance for chocking. we sat in the room for a good 4-5 hours never seen a doctor. Ended up just walking out l, will never go back to Terrebonne General ER. But on another note had surgery last week 8n tf he Women's Center and couldnt ask for better. Nurses and staff were very friendly.
I haven't been to this emergency room in 14 years, they may have redone the lobby, but the service is still horrible. We checked in at 8:30 PM processed then ignored for 2+ hours. There was not a "sense of urgency" anywhere. All the people around us, in closed little rooms, were also being ignored.